To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.
 

Work Schedule: Varies M- F 8-5 for 20 hours.

 
GENERAL JOB SUMMARY: 
Under limited supervision, this individual will work with staff and students involved in the pre-college TRIO Upward Bound Math and Science (UBMS) program. This person performs general clerical work at the administrative/supervisory levels, such as composing routine correspondence, assisting with student, staff, faculty and the public, maintaining records and providing information that requires knowledge of program, policies and procedures.  
 
This position is grant-funded with current funding scheduled to end August 31, 2027. Continuation of this position beyond current funding period is dependent on the renewal of this grant.

UNIVERSAL CORE COMPETENCIES:  

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. 
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and accountability for our actions.  
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.  
• Perseverance- a commitment to excellence even in the face of adversity or delay in achieving success.  
• Lead- regardless of title, through positive influence. 

• Greet prospective and current UBMS students and parents and direct them to appropriate program personnel.
• Answer and/or re-direct basic inquiries from internal and external customers either via phone calls, email or in person.
• Coordinate materials for mailings, maintain program records, generate reports, schedule and coordinate meetings and events, and maintain computer databases.
• Prepare and maintain correspondence, lists, and other documents.
• Perform various office clerical duties including filing, typing, scanning, maintaining copiers and other equipment, ordering supplies, sorting/distributing mail, etc.
• Provide clerical support to program staff.
• Assist with program activities and events, including a summer academy.
• Serve as part of the UBMS team to fulfill program goals
• Perform other related work duties as assigned.

• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
• Be able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. 
• Must enjoy working with other people and the public and exhibit skill in working accurately with complex details.
• Must remain calm when confronted with many competing demands for attention.
• Must develop a comprehensive knowledge of the college’s organization and personnel.
• Must develop thorough knowledge of student information systems
• Must be a positive individual and possess excellent customer service skills.
• Be able to handle confidential information in a professional manner.

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned.

The position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling, and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work.  Constant (67-100%) sitting, walking, repetitive motion, talking, and hearing.

• High school diploma or equivalency required. 
• Any combination of secretarial/clerical or post–secondary secretarial training equivalent to one year of full-time employment OR an appropriate Associate degree.
• Must have at least one year of experience using word processing and computer equipment. Must be able to type at an acceptable level and experience with spreadsheets, databases, and presentation software preferred with computerized record systems helpful. 

• Associate degree
• Two years of related office experience and excellent computer skills and office equipment including—Microsoft Office and/or Google products
• Experience in an educational setting preferred
• Individuals who themselves were first-generation students, have economic hardship or who have a disability may be given preference
• Experience working with people with disabilities preferred

EEO AA/STATEMENT:

Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572,  Email: equity@Kirkwood.edu or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.