Laundry Supervisor

Kirkwood Community College

JOB GOAL:

To advance The Kirkwood Community College Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving.


GENERAL JOB SUMMARY: 
Under the supervision of the Housekeeping manager,  direct the operations of the laundry department. Cross train to Guest Room Attendant and Public Space Attendant Jobs and perform in those functions as needed. Operate or tend washing machines to wash all hotel laundry. This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education.

Currently we are looking to cover the times of 7am-3:30pm with some weekend shifts.
 
UNIVERSAL CORE COMPETENCIES: 
  • Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
  • Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. 
  • Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. 
  • Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. 
  • Lead- regardless of title, through positive influence. 

DUTIES/RESPONSIBILITIES:

ESSENTIAL DUTIES/RESPONSIBILITIES: 

  • Provide leadership and supervision for the laundry department staff and processes.
  • Efficiently operate and maintain all laundry equipment and ensure proper maintenance routines are followed.
  • Troubles shoot and communicate any equipment issues.
  • Ensure proper handling, storage and disposition of all chemicals.
  • Coordinate all operations of the laundry department.
  • Assign and prioritize work tasks to ensure timely completion of all laundry.
  • Train and coach employees and students on all aspects of laundry. Provide performance feedback as required.
  • Communicate with managers and other supervisors and share and coordinate information related to laundry. 
  • Apply customer feedback to service improvement efforts.
  • Maintain compliance with required training and follow up with team to complete theirs.
  • Requisition necessary supplies and equipment and keep accurate inventory.
  • Manage the procedure for reclaimed/condemned/converted program for stained linens. 
  • Analyze and record personnel and operation data, write related activity reports and keep accurate logs.
  • Sort and count articles removed from dryers, and fold, wrap, or hang them. 
  • Examine and sort into lots articles to be cleaned, according to color, fabric, dirt content, and cleaning technique required. 
  • Mix and add detergents, dyes, bleaches, starches, and other solutions and chemicals to clean, color, dry, or stiffen articles. 
  • Inspect soiled articles to determine sources of stains, to locate color imperfections, and to identify items requiring special treatment.
  • Makes self familiar with and follows regulations, policies, procedures and protocols of the program, college, and facility, and helps ensure compliance by the entire department.
  • Perform other related work duties as assigned, including coverage for all housekeeping jobs.

 

PERFORMANCE EXPECTATIONS:

  • Ability to read/comprehend simple instructions or information.
  • Ability to listen and understand spoken words.
  • Ability to calculate correct quantities.
  • Ability to work well in a diverse environment.
  • Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.  
  • Assumes responsibilities, is prompt and dependable in attendance, and effectively applies problem-solving skills.
  • Promotes trust and respect. 
  • Maintain confidentiality.
  • Serve as a professional role model and represent the College, Program and Hotel in a positive manner.
  • Expresses and demonstrates high standards of hospitality and service at all times.

PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:

Position involves working in a laundry setting. Occasional (10-33%) sitting, lifting up to 50 pounds. Frequent (34-66%) walking, stooping, kneeling, crouching, crawling, and lifting up to 25 pound.  Constant (67-100%) standing, using hands, reaching with hands and arms, talking, visual inspection,  hearing, pushing, pulling, bending, stretching, twisting, or reaching with body, arms, or legs.
 
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned.


MINIMUM QUALIFICATIONS:

 

  • High school diploma or equivalent required
  • Prior Housekeeping or Laundry Experience required.

 

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

 

  • Preference will be given to those candidates with a post high school degree.
  • Preference will be given to those candidates with prior supervisory experience.
  • Preference will be given to those candidates with a minimum for two years full-time experience in a related hospitality setting or the equivalent education and related work experience

EEO AA/STATEMENT:
 
Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572,  Email: equity@Kirkwood.edu or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.
 

Job Benefits:

Kirkwood offers a wide range of employee benefits.  Read more about them here

Job ID: 84185

Posted 7 days ago

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