Café Catering Assistant

Kirkwood Community College

JOB GOAL:

To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.
 
GENERAL JOB SUMMARY: 
The Cafe at Kirkwood (Iowa Hall, Main Campus at Kirkwood Community College) is a part of the same culinary team that operates The Class Act Restaurant and organizes banquets/catering for The Hotel at Kirkwood. The Café provides fresh, high quality ingredients, a tasty gourmet twist to recipes, and menus with variety and flavor, to the students, employees and guests on Kirkwood's main campus. The catering assistant works closely with the catering coordinator to ensure all campus catering customers have an excellent experience. This is done by planning delivery schedules, verifying orders, ensuring proper billing and setting up and serving food and beverages.
UNIVERSAL CORE COMPETENCIES: 

  • Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
  • Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. 
  • Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. 
  • Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. 
  • Lead- regardless of title, through positive influence. 

DUTIES/RESPONSIBILITIES:

  • Provide prompt, courteous and efficient food and beverage service for The Café Catering Department.
  • Positively engage with all Café Customers, Campus Staff, Students and Guests.
  • Organize and deliver Linn Hall and Coffee Shop Grab n Go Items 
  • Maintain a clean and efficient inventory of items 
  • Assist Café Office Coordinator with duties of opening The Café 
  • Provide consistently high standard of service in all areas of service and meal functions related to group.
  • Support Café Business needs in areas such as Cashiering, Barista, Dish and Prep depending on business needs.
  • Assist as needed in banquet/catering facility and events at The Hotel at Kirkwood Center
  • Ensure a clean and safe working environment.
  • Effectively handle customer concerns and report any customer concerns or comments to the Catering Coordinator. 
  • Assist Catering Coordinator in booking and securing new business.
  • Assist Office Manager in billing all customers.
  • Plan, execute or delegate daily delivery schedule.
  • Plan, execute or delegate next day’s pull sheets.
  • Participate in department and pre-shift meetings.
  • Ensure all catering storage areas are clean and organized. 
  • Maintain compliance with required training as designated by supervisor.
  • Regular and consistent attendance at work.
  • Perform other related work duties as assigned.
  • Welcome, value, and nurture people of all backgrounds, perspectives, and experiences as well as support and promote an environment that accepts differences.
  • Adhere to all environment policies and procedures as required.
  • Ensure adherence to all regulatory requirements, including the health code

PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:

The physical activities required for this position involves: 

  • Frequent (up to 2/3 of the time): standing, walking, using hands, reaching with hands and arms, talking or hearing, and tasting or smelling. 
  •  Frequent (up to 2/3 of the time):  lifting up to 50 pounds.  
  • Occasional (under 1/3 of the time): climbing, balancing, stooping, kneeling, crouching or crawling, and sitting. 
  • Occasional (under 1/3 of the time): using telephone, computer screen and registers
 
The work environment is a kitchen environment, there is loud noise, smells and exposure to hot and cold temperatures.
 
 
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned.
 

MINIMUM QUALIFICATIONS:

  • High school diploma or the equivalent required.  
  • Customer Service Skills and knowledge.
 
PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
  • Preference will be given to those candidates with a post high school degree.  
  • Preference will be given to those candidates with a Valid Iowa Drivers liscense.
  • Preference will be given to those candidates with a minimum of two years full-time experience in a related hospitality setting or the equivalent education and related work experience.  
 

EEO AA/STATEMENT:
Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572,  Email: equity@Kirkwood.edu or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.

Job Benefits:

Kirkwood offers a wide range of employee benefits.  Read more about them here

Job ID: 83174

Posted Yesterday

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