Housing & Financial Wellness Counselor

Horizons, A Family Service Alliance


The Housing & Financial Wellness counselor provides comprehensive pre-purchase counseling, foreclosure prevention/intervention counseling, financial capabilities coaching, homebuyer education, and group education services. This position requires the use of independent judgement and decision-making skills.

This position will work with the Financial Wellness Center Team as we strategically increase the preventative use of our housing financial counseling and as we assess new tools to facilitate positive behavior changes. These endeavors will help us grow our client base and increase our impact.  

Horizons Financial Wellness Center

The Financial Wellness Center raises the economic stability of the region by improving the financial capability of individuals in varying levels of financial crisis or need. We work with individuals through one-on-one counseling, group education and our Representative Payee and Money Management Programs.

We are a HUD approved housing counseling agency.  Counselors are required to earn and maintain relevant national standard certification (including HUD Housing Counseling Certification) prior to providing counseling and within 6 months of hire.


  1. Counsel and interview clients with respect to their overall financial situation as it relates to home ownership, budgeting, debt reduction, credit re-building, and financial education.
  2. Create a budget and detailed action plan for all clients
  3. Create and ensure the completion of a client’s file per organization and HUD guidelines
  4. Adhere to all guidelines related to the confidentiality of client records and information and requirements per the HUD Housing Counseling Handbook and National Industry Standards for Homebuyer Education and Counseling
  5. Proactively manage work load, calendar and client appointments to help meet the goals of the organization and serve the client(s) effectively
  6. Assist with facilitating education workshops, including scheduling, marketing, and leading the workshops.
  7. Conduct community outreach to meet program goals.
  8. Obtain and keep HUD certification as a Housing Counselor
  9. Travel for periods of time, up to a week, as needed for continuing education training and HUD certification.  Many of these trainings may be out of state.


*Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.


  1. All employees must learn and comply with all safety and health rules and regulations applicable to their work. It is their further responsibility to support Horizons in providing a safe place to work and to protect themselves, co-workers, and clients against injuries or illnesses.
  2. Follow all HIPAA regulations.
  3. Recognize and build on the cultural diversity of our clients, volunteers, and co-workers.
  4. Attend trainings as directed; maintains agency, funders, and state training requirements.
  5. Actively, assertively, and thoughtfully participate in staff meetings on a regular basis, as scheduled by the supervisor.
  6. Provide internal referrals where appropriate to promote Horizons’ holistic approach to health services.


Requires a minimum of a Bachelor’s Degree or Associates Degree and 2 years related experience, or 4 years’ experience as a credit counselor, consumer lender, or other related experience.  Experience in education, case management, and/or public speaking preferred.



Full-time, 40 hours per week. Nights and weekend work is required as needed for group education and community events. Compensation is commensurate with experience. Additional pay is available upon completion of HUD Certification.


  1. Strong oral and written communication skills in individual and group settings.
  2. Must become HUD certified within 6 months of hire.
  3. Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints
  4. Proficiency in the use of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  5. Must possess the ability to maintain a positive consistent attitude in working with staff and clients, including holding the belief that people have the capacity to grow and change.
  6. This position is a mandatory child abuse reporter and must be re-certified every five years.
  7. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Horizons is an Equal Opportunity Employer.


  1. Must provide vehicle for own transportation.
  2. Must possess a valid Iowa driver’s license.
  3. Must possess valid auto insurance.
  4. Must supply all needed records.
  5. Must be able to pass a criminal history and child and dependent adult abuse background check.



Integrity, Inclusivity, and Compassion

Job Benefits:

Health, Dental, Vision, 401(k), Life/LTD, PTO, 12 Paid Holidays

Applying for:

Housing & Financial Wellness Counselor

Horizons, A Family Service Alliance

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Job ID: 75963

Posted 13 days ago

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