Mental Health / Law Enforcement Liaison

Community Crisis Services and Food Bank


Mental Health/Law Enforcement Liaison

CommUnity Crisis Services and Food Bank is seeking individuals interested in the position of Iowa City Police Department Mental Health Liaison.

This position, through partnership with Iowa City Police Department, will improve outcomes on mental health related calls for service and divert persons who need support and treatment from the emergency room and jail. Under the supervision of the Mobile Crisis Coordinator, the Mental Health Law Enforcement Liaison will work with assigned police officers to provide crisis intervention, referral and support to individuals in our community.

 Examples of Duties:

  • Work collaboratively with both Iowa City Police Department, as well as the CommUnity Mobile Crisis Team to ensure effective service delivery to clients.
  • Provide on-site crisis intervention services (intervention, referral, follow-up) to individuals in a mental health or behavioral health crisis at the request of the Iowa City Police Department.
  • Act as a liaison between the Iowa City Police Department and CommUnity in regards to crisis services delivery, data collection and coordination of care.
  • Assist individuals with scheduling appointments and/or assessments or re-connecting with prior service providers. The Mental Health Liaison will make the initial contact with clients during a crisis intervention, and provide follow-up services after the initial contact to ensure effective coordination of care.
  • Complete required paperwork and maintain client files in accordance with program rules and policies.
  • Go out on crisis calls with MCO Counselors when needed.
  • Remain in contact with the individual and the treatment providers by phone and/or in person to monitor participation in recommended services. Collaborate with other service providers involved with the individual, to assist in coordinating care.
  • Operate agency vehicles to transport clients as needed.
  • Other duties as assigned.

Professional Qualifications:

  • Bachelor’s degree in the human service field with a minimum of 2 years relevant experience or must have equivalent work experience.
  • Must pass criminal records/child abuse checks completed by CommUnity and Iowa City Police Department
  • Valid Iowa driver’s license and insurable under agency liability insurance
  • Attend and complete ASIST and CommUnity MCO training within 90 days of hire.
  • Ability to work a flexible schedule. Hours vary based on program needs but generally Monday through Friday during the day. 

Applications accepted until filled.

Status: Full time, hourly position; 10:00am – 6:00pm, with the ability to be flexible based on department and community needs

Salary Range: $43,000 to $48,426, commensurate with experience.

Benefit Package includes:

  • Health Insurance (employee pays a defined amount for co-premium fee)
  • Dental Insurance (employee pays a defined amount for co-premium fee) 
  • Flexible Spending Accounts for Health Care and/or Dependent Care 
  • Paid Time Off including vacation, sick and personal days
  • Holiday Leave
  • Long-Term Disability Policy
  • Life Insurance Policy
  • AD&D Policy
  • A 401(k) tax-sheltered retirement plan and a Roth 401(k) are available for regular full-time and part-time employees under section 501(c)(3) of the Internal Revenue Code after meeting eligibility requirements.  There are several different investment options available. Employees decide how much to invest. Employees can receive a match of up to 5% of salary from CommUnity.

Persons interested in this position should send a cover letter and resume to:, or by mail to:

Jacob Story, Mobile Crisis Coordinator

CommUnity Crisis Services and Food Bank

1121 S. Gilbert Ct.

Iowa City, IA 52240

CommUnity employs and assists people without regard to race, national origin, color, creed, religion, sex, age, mental or physical disability, veteran status, sexual orientation, gender identity, associational preference, marital status and familial status, or any classification that would deprive the person of consideration as an individual.

*CommUnity Crisis Services and Food Bank is an Equal Opportunity Employer*

COVID-19 Precautions:

Social distancing measure are taken and face masks are required.

Applying for:

Mental Health/Law Enforcement Liaison

Community Crisis Services and Food Bank

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Job ID: 74460

Posted 11 days ago

Share This Job