Housing Case Manager

Shelter House

Key Responsibilities:

1. Provide case management services to participants of the Rapid Re-Housing program so that participants are supported in moving beyond homelessness.

2. Accurately record client data and statistics including: demographic, outcome measures, goals objectives and grant-specific requirements for those respective federal and local grants, and maintain all client records, files, and reports to ensure accuracy, confidentiality, and security.

3. Build and maintain relationships with local landlords and community partners.

4. Work within a team of case managers to ensure continuity of care.


1. Knowledge, skills and abilities consistent with Bachelor’s degree in human services related field, or minimum two years related experience.

2. Demonstrated knowledge and experience with area services, community partners, and resources.

3. Commitment to operating within a trauma-informed workplace that demonstrates a balance of kindness, competence and care toward self, colleagues, and populations served.

4. Minimum of one-year direct service experience

5. Proficiency in Windows-based computer environment and Microsoft Office Suite.

6. Good written, verbal, and interpersonal communication skills.

7. Possess a valid driver's license and reliable transportation to get to and from work shifts.

COVID-19 Precautions

Face shields, masks, sanitizer, and other appropriate PPE is provided to all employees along with separate physical workspaces. CDC and OSHA guidelines are strictly followed. Masks are required of staff. 

Application Instructions:

See job description available at shelterhouseiowa.org/careers for full application instructions. 


Job ID: 71350

Posted 22 days ago

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