Director of Crisis Services

Foundation 2 Inc

Cedar Rapids, IA Human Services & Non-Profit

Foundation 2 is seeking a Director of Crisis Services to oversee its Crisis Center and Mobile Crisis Outreach programming. This includes the services of phone crisis counseling, chat and text, referral services, and mobile crisis visits to homes, schools, hospitals and other community locations.  As Director you will maintain and implement programming consistent with a client-focused agency philosophy, best practices, and funder requirements. Job duties include oversight of crisis center and mobile crisis contracts, reporting, supervision of management level staff, and maintaining strong relationships with funders and community stakeholders. This position includes oversight of billing, contract reporting, data collection and integrity, quality monitoring of programming, and community outreach. The best candidate for this position will have strong leadership skills to inspire staff internally, and to advocate externally. This position will report to the Chief Operations Officer.

Required Qualifications:

  • BA/BS degree in human service field from an accredited college. 
  • Minimum of 5 years’ fulltime experience working in social work or delivery of human services.
  • Four years of supervisory experience required.
  • Candidates must also possess a valid driver's license and pass all criminal and child abuse background checks.

Desired Qualifications:

  • Masters degree or licensure strongly preferred. • Extensive experience working in a trauma-informed environment.
  • Experience working with youth and adults experiencing crisis.
  • Strong skills in data collection, demonstrating outcomes and reporting to funders.
  • Experience with Project Management and implementation of new services.
  • Skilled with best practices in crisis work and serving individuals experiencing suicidal ideation.


Resumes and cover letter accepted until Friday May 17th.  We offer competitive pay, benefits, and generous PTO.  Foundation 2 is an equal opportunity employer.  

Application Instructions:

Interested persons should complete our employment application on the Foundation 2 website at www.foundation2.org, under About, Job Openings, and attach a cover letter with your resume.

Job ID: 68133

Posted 23 days ago

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