Cross Park Place Coordinator

Shelter House

Iowa City, IA Human Services & Non-Profit $11.00 to $ hourly
Position Title: Cross Park Place Coordinator – Full Time Position (Shifts are 11:00am – 9:00pm Wednesday through Saturday)

Position Summary:  Coordinators are responsible for direct client support with the tenants of Cross Park Place, a permanent supportive housing program.  The Coordinator will be responsible for maintaining and regulating the facility as well as ensuring a safe and healthy environment.

Reports To:  Cross Park Place Manger

Key Responsibilities:
  1. Provide a welcoming environment to tenants, donors, volunteers, and the general public.
  2. Build rapport and maintain positive professional relationships with the individuals and other service providers 
  3. Intervene and appropriately de-escalate crisis situations.
  4. Provide oversight and supervision so that a safe and healthy environment is maintained at all times.
  5. Communicate information regarding services to tenants.
  1. Record and maintain accurate documentation in a timely manner, including but not limited to collateral contact, medical, face-to-face, HMIS reports.
  2. Attend monthly team meetings to review client situations, concerns and issues.
Other Responsibilities:  
  1. Maintain an organized, clean and productive work environment. 
  2. Ensure that individual rights are protected.
  3. Participate in Quality Improvement activities including data collection and analysis.
  4. Ensure that all services are confidential and no information is shared without consent.
  5. Develop and maintain knowledge of resources, services and opportunities available to client population.
  6. Respond to issues in a timely and professional manner.
  7. Other duties as assigned.
Position Qualifications:
  1. Minimum of high school diploma or GED.
  2. 1 year of experience working with persons in poverty or with disabilities preferred.
  3. Ability to establish & maintain effective working relationships with a diverse population of clients & community providers.
  4. Ability to assess and respond responsibly in a wide variety of situations and crises.
  5. Good written, verbal, interpersonal communication.
  6. Proficiency in Microsoft PC and Windows applications.
  7. Knowledgeable in Trauma-Informed Care and Harm Reduction.
  8. Ability to work independently, prioritize multiple tasks, and be flexible in job duties & schedule.
  9. Good organizational and time management skills.
Compensation: Commensurate with experience. This is a Full Time Position (shifts are 11:00am – 9:00pm Wednesday through Saturday), and comes with health, dental, paid leave and retirement plan benefits.

Application Instructions:

Interested applicants should send their resume, a cover letter directed to Laura Iosbaker, Cross Park Place Program Manager, and a list of three references to HR-staff@shelterhouseiowa.org. Applications will be accepted until the position is filled. Shelter House is an Equal Opportunity Employer and United Way Agency. 

Job ID: 67222

Posted 26 days ago

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