Coordinated Entry Coordinator

Shelter House

Shelter House is currently accepting applications to fill a full-time Coordinated Entry Coordinator position; 40 hours/week. Reports to Shelter Manager

Position Overview:
The position is responsible for providing screening, shelter diversion, and intakes for individuals and families experiencing homelessness into shelter and to provide support to the coordinated entry system. The Coordinated Entry Coordinator will also coordinate the daily drop-in center and work closely with volunteers to help manage in-kind donations to the organization.

Key Responsibilities:
  • Take phone calls and walk-in requests for emergency shelter and assign available beds based on need.
  • Divert people from shelter to another safe living situation when appropriate.
  • Provide support to the coordinated entry system with administering assessments and data entry.
  • Interact with the public and process in-kind donations as they come in to the agency.
  • Collect and distribute donations to those in need.
  • Intervene and appropriately de-escalate crisis situations.
  • Provide oversight so that a safe and healthy environment is maintained at all times.
  • Communicate information regarding services and housing opportunities to clients.
  • Provide a welcoming environment to clients, donors, volunteers, and the general public.

Other Responsibilities:
  • Maintain an organized, clean and productive work environment.
  • Ensure that all services are confidential and no information is shared without consent.
  • Sort and distribute client mail.
  • Provide support to volunteers.
  • Other duties as assigned.

Position Qualifications:
  • Minimum of high school diploma or GED.
  • One year of experience working with persons in poverty or with disabilities preferred.
  • Positive attitude, attention to detail, and data entry skills.
  • Ability to work under pressure.
  • Effective written, verbal, interpersonal communication and computer skills.

Application Instructions:

Email resume to Faith Walker, Shelter Manager, faith@shelterhouseiowa.org. Candidates will be reviewed upon receipt of their application and interviewed as they are identified.

Applying for:

Coordinated Entry Coordinator

Shelter House

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Job ID: 65486

Posted 25 days ago

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