Certified Medical Assistant or LPN - Northridge Family Medicine

Certified Medical Assistant or LPN

Northridge Family Medicine

FT: Monday-Friday, Daytime (Thursdays 1/2 day)

Essential Functions and Responsibilities:

• Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
• Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
• Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-9 coding. 
• Answer questions and provide teaching to patients and family members. 
• Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes. 
• Provide information to appropriate regulatory agencies (i.e. health department).
• Facilitate and support relationships between providers (e.g. within clinic, referring) and with ancillary services.
• Demonstrate the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
• Understand inpatient and outpatient specialty procedures. Responsible for compliance with precertification requirements
• Thoroughly understand anatomical impact (phases/stages, thresholds) for clinic specialty services including co-morbidities and influences impacting patient care and treatment.
• Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure. 
• Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.
• Meet the department work schedule.
• Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
• Maintain compliance with Personnel policies and procedures.
• Monitor environmental conditions in order to secure protected health information.
• Maintain regular and consistent attendance at work.
• Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
• Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
• Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
• Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.

Qualifications if LPN or RN:

• Graduate of an accredited program for Licensed Practical or Registered Nurses.
• Current license to practice nursing in the State of Iowa/Illinois for Licensed Practical Nurse or Registered Nurse.
• Previous clinical experience in a medical office preferred.
• Computer data entry experience.
• BLS and Mandatory Reporter certification.
• Strong interpersonal skills.
• Strong computer skills.
• Ability to work as a team member.
• Ability to understand and apply guidelines, policies and procedures
• Able to write, read, comprehend and speak fluent English.
• Strong verbal and written communication skills.

 Qualifications if CMA:

• Graduate of an accredited program for Medical Assistants.
• Current CME certification for National Certified Medical Assistant from the NCCT or AAMA.
• Previous clinical experience in a medical office preferred.
• Computer data entry experience.
• BLS and Mandatory Reporter certification.
• Strong interpersonal skills.
• Ability to work as a team member.
• Ability to understand and apply guidelines, policies and procedures.
• Able to write, read, comprehend and speak fluent English.
• Strong computer skills.
• Strong verbal and written communication skills

EOE M/F/V/D