Appointment Scheduler
Physicians Clinic of Iowa, PC
Physicians’ Clinic of Iowa’s Department of Family Medicine is seeking an Appointment Scheduler for its busy practice. This individual will answer, assist, and/or triage patients calling into or arriving in the department.
Other duties include but not limited to:
- Answer phones via ACD line, schedule appointments and answer general non clinical questions.
- Triage patient calls by obtaining applicable patient history, specific problems, duration of symptoms, severity, treatment tried and effect on symptoms
- Accurately and efficiently document patient calls/inquiries and task physician and/or nursing team in Electronic Health Record system
- Check out patients post visit reappointing their next visit, generating discharge summary, scheduling patients on the lab schedule if needed.
- Monitoring provider’s schedule to ensure accurate appointment scheduling and maximize use of provider time.
- Work out going referrals to ensure referral was received by specialty office and patient contacted to schedule.
- Various miscellaneous clerical duties.
- The successful candidate must maintain patient confidentiality and demonstrate a high level of professionalism at all times.
- The qualified individual will be patient focused, possess excellent, written and oral, communication skills, and must work well with team members as well as individually.
- Must also have a high level of comfort in working with computer systems.
- Medical office experience preferred but not required.
We are an excellent employer offering competitive salary, benefits, no night or weekends, paid holidays, and a generous paid time off program.
PCI is E.O.E.
Pre-employment drug screen and background check required.
PCI is a tobacco and drug free workplace.
Job ID: 98758
Posted 20 days ago