Chiropractic Assistant

Part-time position with the potential to expand to full-time. Flexible scheduling.

Position Description

Chiropractic assistants work under the supervision of a fully licensed and accredited chiropractic physician helping with patient care and receptionist/administrative duties.

Duties and Responsibilities

• Greets patients and checks them in, confirming their insurance status, the ways in which they will pay, their medical histories, and any other relevant medical information.
• Performs therapeutic modalities as directed by chiropractic physician including but not limited to: EMS, laser therapy, and RF treatments
• Manages the practice’s schedule, makes appointments for patients, determines best patient scheduling and confirms appointments.
• Collects and processes payments from patients and insurance companies.
• Controls the waiting room, attends to patient needs, and ensures the office runs efficiently and effectively.
• Maintains organized files on all patients.
• Abides by HIPAA laws regarding sharing of personal medical information.
• Attends to email correspondence.
• Answers the phones and addresses all patient questions and concerns.
• Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning regularly.

Required Knowledge, Skills and Abilities

• Must be personable with a professional demeanor and able to exercise courtesy and tact with all patients.
• Must be willing to train HIPAA regulations and medical information sharing practices.
• Must be willing to undergo further training for performing particular therapy treatments and more.
• Must be willing to embrace a holistic health philosophy and be willing to explain to patients how chiropractic medicine fits into that philosophy.
• Must be able to multitask.
• Must have strong communications skills and be able to relate to people from all walks of life.
• Must be proficient with technology with fast typing skills and ability to learn medical and insurance billing software programs.
• Must be a self-starter and able to work with minimal supervision the majority of the time.

Education and Experience

• High school diploma or GED equivalent required.
• Associate’s or Bachelor’s degree recommended.
• Must have two to three years’ experience working with people, preferably in an office or medical office environment.
• Experience with chiropractic medicine preferred.
• Minimum of 1 year experience in healthcare office setting desirable
• Minimum of 1 year experience of direct care in a healthcare setting is desirable
• Experience with medical claims/denials, insurance benefits/billing highly desired.

Work Environment

• Time is spent at the front desk of a chiropractic practice and one-on-one in the room during direct patient care.
• Must be able to sit or stand for up to one hour increments.
• Must be able to lift 50 pounds.
• Clinic hours vary with the hours of 8 am and 6 pm depending on the day. Scheduling will occur within those hours.

Pay: $12.00 - $16.00 per hour

Schedule:

• Monday - Friday 

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)