Clerk III Reception & Scheduling

University of Iowa Health Care

Job Reference #: 21005143

The University of Iowa Hospitals and Clinics Department of Radiology is seeking a Clerk III – Reception & Scheduling to perform and coordinate clerical work such as examining and evaluating data according to established guidelines requiring knowledge of both assigned and related work areas. Duties may involve the use of personal computers, computer terminals, and a variety of software and/or conventional office equipment. 

Duties Include:

  • Perform Radiology scheduling and reception duties
  • Provide excellent customer service to patients, their families and all UIHC clinics
  • Complete the EPIC Radiant check-in process
  • Effectively communicate with patients, staff and clinics
  • Facilitate patient flow through the Radiology clinics and communicate information to the technologists
  • Assist and direct patients with health forms 
  • Perform general clerical duties 
  • Must have the ability to organize and prioritize multiple tasks in a very busy ambulatory clinical setting

Note: The information contained herein is not intended to be an exhaustive list of all responsibilities required of individuals performing this job.

Minimum Eligibility Requirements:

  • Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Special Qualifications:

  • Knowlegde of Medical Terminology
  • Public contact/Customer Service

Desirable Qualifications:

  • Six months clinical administrative work preferred. 
  • Demonstrate attention to detail. 
  • Excellent organizational skills desirable. 
  • Excellent communication skills and basic computer skills. 
  • EPIC experience preferred.

Benefits Highlights:

  • Regular salaried position. Located in Iowa City, Iowa
  • Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans

About UIHC:

University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.

Job ID: 77678

Posted 28 days ago

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