Information Protection Engineer

UnityPoint Health St. Lukes

Requisition ID
Information Technology
2650 Novation Pkwy
9010 Administration
Technical Operations Center
Scheduled Hours/Shift
Monday - Friday, 7a - 5p
Work Type (Portal Searching)
Full Time Benefits


This position is accountable for the creation and maintenance of operational support documentation for the information protection hardware and software to be supported, monitored, and administered by the Technical Operations Center Department or other trained personnel.  Server Patching and vulnerability management is one of the primary focus of this position.


Technical Operations Center (TOC) provides technical services including monitoring of enterprise wide systems, enterprise network, ongoing 24x7 operations, ongoing system performance monitoring/alerting, disaster recovery, and change control management.  


Rotate as a security application on-call within TOC and remain up-to-date on various security tools to assist 24x7 TOC team. 


Server Maintenance and Patching and Vulnerability Testing:

  • PVS (Citrix Provisioning Services) image patching
  • Shavlik Server patching for test servers (week 2) and production serves (week 3 & 4)
  • Bi- weekly Server browser update
  • Review server vulnerabilities via Rapid-7 vulnerability management reports and identify patches to reduce vulnerabilities that can be implemented via patch management

Information Protection and incidents response, disaster recovery:

  • Defines, tests and documents enterprise wide information security solutions and standards
  • Perform documented risk assessments of new services, processes/procedures (such as data transfers), and as required and/or assigned.
  • Utilizes knowledge of Information Protection technologies, cyber-crime intelligence, intrusion (hacking) techniques and counter measures, in an effort to thwart and protect the UnityPoint organization from both internal and external threats.
  • In the event of a cyber security incident, identify, isolate, mitigate and reduce damage to the organization. Analyzes logs, provides ongoing feedback for risk management, mitigation and prevention.
  • Establish and maintain the overall plans for executing disaster recovery procedures and understands their interdependencies.
  • Develops and understands all testing necessary for a successful DR execution

Team Mentoring and Training

  • Train 24x7 TOC engineers, mentors non-senior staff, and conducts training activities. Ensures Operating and Service Level Agreements for department are adhered to, and assists in any action that needs to be taken to adjust.
  • Provides leadership to other staff and planning to ensure effective, efficient operations, optimizing performance and continually improving quality.
  • Assists with staff training and development, including recommending training plans for non-senior staff.
  • Assists in developing and maintaining policies, procedures, checklists, and guidelines that are best practice for all department functions to support all UnityPoint Health and affiliates sites and locations.
  • Actively participates in operational improvement efforts related to standards and processes of the entire department.
  • Sets a professional example for non-senior staff in terms of conduct, dress, positive attitude, attendance, etc.



  • Minimum of five years of experience in information systems, IT security; or a minimum of a bachelor’s degree in computer science or similar major.
  • Broad understanding of information processing technology and an ADVANCED (experiential) knowledge of information protection technologies, concepts and security administration preferred.


  • Minimum 5 years+ Microsoft Windows server troubleshooting experience and/or ability to demonstrate a high level of aptitude in these areas.
  • Must have and maintain advanced level of knowledge of Information Protection technologies, cyber-crime intelligence, intrusion (hacking) techniques and counter measures, in an effort to thwart and protect the UnityPoint organization from both internal and external threats.
  • Advanced knowledge of Information Protection incident response and basic forensic procedures is required.
  • Familiarity with common business tools such as Microsoft Word, Excel, Outlook, Project and Visio.
  • Requires highly developed communications and negotiation skills to effectively work with all levels of management throughout the UnityPoint Health, its subsidiaries and affiliates.
  • Possesses excellent writing and verbal communications skills and the ability to understand and communicate concepts to technical and non-technical individuals.

Job ID: 75303

Posted 9 days ago

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