Front Desk Specialist

Planned Parenthood of the Heartland

Cedar Rapids, IA Healthcare / Administrative & Clerical
 Comprehensive Benefit Package Available! 

Planned Parenthood of the Heartland is seeking a part-time Front Desk Specialist to join our team at our Cedar Rapids health center. The Front Desk Specialist will participate in a team approach to patient care, working cooperatively with others to achieve productivity standards and exceptional customer service.


Job duties include: 

  •  Performing front desk functions to include answering phones, patient scheduling, verifying insurance and processing mail 
  • Preparing, organizing and maintaining patient medical records 
  • Collect and post payment for services 
  • Enter data accurately for patient visits and charges 
  • Providing contraceptive supplies 
  • Charting in patient’s electronic medical record


This position is part-time averaging 32 hours per week. Tentative schedule: Monday 8:30a-5:15p, Tuesday 10:30a-7:15p, Wednesday 7a-4:15p, Thursday 8:30a-3:30p, Friday is off 


Job qualifications: 

  • High school diploma or equivalent with one year of experience in health care or customer service work 
  • Top notch computer skills and attention to detail required 
  • Medical office experience strongly preferred 
  • Electronic medical records experience beneficial 
  • Spanish/English bilingual preferred 
  •  Background check required for employment


Benefit package includes: 

  • FREE reproductive health services, including birth control 
  • Paid Vacation Days 
  • 9 Paid Holidays 
  • Medical/Dental/Vision 
  • Life/Short Term and Long Term Disability Insurance 
  • Flexing spending accounts 
  • Employee Assistance Program 
  • 401(k) match 


DIVERSE CANDIDATES ENCOURAGED TO APPLY
Planned Parenthood of the Heartland is a tobacco-free workplace and an Equal Opportunity Employer and it is our policy that individuals will be treated equally in consideration for and during employment regardless of race, creed, color, sex, sexual orientation, gender identity, gender expression, age, religion, disability, national origin, income or political affiliation except where a characteristic is a bona fide occupational qualification. 

Job ID: 65369

Posted 30 days ago

Applying for:

Front Desk Specialist

Planned Parenthood of the Heartland

Application Instructions

To apply for this position, please submit your cover letter and resume to resumes@ppheartland.org or mail to PP Heartland, Human Resources Department, PO Box 4557, Des Moines, IA 50305

Apply by Email

Applying for:

Front Desk Specialist

Planned Parenthood of the Heartland

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Apply by Mail

PP Heartland, Human Resources Department, PO Box 4557, Des Moines, IA 50305
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