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Support Services Specialist

Iowa City, IA

Job Information:

The University of Iowa, College of Dentistry is searching for a half-time (50%) Support Services Specialist.  Responsible for providing efficient and effective clinical operational support through the delivery of oral health care services within the College of Dentistry and Dental Clinics by scheduling patient appointments and providing front line collegiate support following the guidelines set forth by the College of Dentistry’s Clinic Administration department.

  • Bachelor’s degree or an equivalent combination of education and relevant experience is required.
  • 6 months – 1 year relevant experience in a health care environment, including the following skillsets:
  • Experience scheduling for multiple providers in a healthcare environment
  • Experience gathering and verifying insurance coverage
  • Experience with electronic health records
  • Experience working in Windows based networked database using multiple data tools 
  • Customer Interaction – Working Experience
  • Customer Service Management – Working Experience
  • Effective Communication – Working Experience
  • Decision Making and Critical Thinking – Basic Experience

  • Experience with dental terminology
  • Some knowledge of University policies, procedures, and regulations
  • Experience in a public health setting
  • Experience working with students

Salary:  $18,843 to commensurate.  

The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.

Application Instructions:

For more information and to apply, go to:, reference Req #73288.   

Posted 08/06/18

Job ID: 49335139