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Appointment Scheduler / Back-up Receptionist - Neurology

Cedar Rapids, IA

Job Information:

Physicians’ Clinic of Iowa’s Department of Neurology is seeking to fill a fulltime Scheduler/back up Reception position for its busy practice.

Duties include but not limited to: answering phones, take accurate and clear messages, triage phone calls to the appropriate personnel, scheduling appointments as needed for incoming callers following department protocol and process; maintain computerized appointment schedules; appointment schedule templating and updating; review call schedules and distribute; assisting with all aspects of customer service. Assist and serve as back up for reception during busy peak times or staffing shortages as needed.

Ability to communicate clearly, both written and oral, to patients, insurance companies, pharmacies, physicians, and staff.

The successful candidate must maintain patient confidentiality and demonstrate a high level of professionalism at all times. Excellent communication and organizational skills a must. The qualified individual will be patient focused and must work well with team members. Must also have a high level of comfort in working with computer systems.

PCI is E.O.E. Pre-employment drug screen and background check required. PCI is a tobacco free workplace.

Interested candidates may submit an application/resume to:
Physicians’ Clinic of Iowa, PC
www.pcofiowa.com/careers

Application Instructions:

Interested candidates may submit an application/resume to:
Physicians’ Clinic of Iowa, PC
www.pcofiowa.com/careers

Posted 12/27/17

Job ID: 32871498