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Manager of Central Sterile

Cedar Rapids, IA

Job Reference #: 12828

Job Information:

This position supports Mercy's philosophy of patient centered care by providing support to customers, physicians, and staff of Mercy Medical Center. The Department Manager will assure the coordination, integration, facilitation, and provision of cost effective sterilization processes resulting in high quality patient care, consistent with the strategic priorities and mission of Mercy Medical Center.

Job/Position Specific Duties
• Leadership Job Duties/Essential Functions for Supervisors and Above

Decides with Integrity and Justice
• Makes fair and sound decisions by soliciting the involvement of the appropriate people
• Makes decisions which would be consistent with values and mission of Mercy.

Inspires the Team
• Demonstrates genuine interest in the professional growth of direct reports and shows appreciation for others' diverse contributions
• Works side-by-side with direct reports
• Sets a clear vision of departmental mission, vision and goals and how they fit within Mercy

Communicates Effectively
• Communicates creatively, frequently and concisely with all types of people
• Is approachable, demonstrates active listening skills, and follows up

Owns the Business
• Demonstrates a stewardship of all resources and ensures decisions are financially sound and responsible
• Seeks out employees with a diverse skill set to meet the strategic goals of the department

• Leads with humility and respects others' individual needs and talents
• Builds genuine relationships and empowers others

Drives Compassionate Accountability
• Cites clear expectations and measures while monitoring process, progress and results
• Provides fair and consistent consequences

Job Specific Duties/Essential Functions
• Ensure that accurate and clinically relevant information is communicated with supported departments, infection prevention anworkers as needed.
• Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in ordeallow for the best possible patient outcome
• Ensures high quality and safe patient care using evidence-based practice, performance improvement, and service excellence.
• Identifies quality improvement opportunities based on quality metrics.
• Manages internal and external customer complaints in a timely and caring manner.
• Implements strategies to assure physician satisfaction.
• Conducts regular staff meetings.
• Develops and/or maintains accurate job descriptions and performance standards for all job classifications within the department.
• Develops and utilizes a formal plan to recognize outstanding individuals or teams in their department.
• Implements key initiatives and demonstrates performance improvement within the department.
• Provides for mechanisms to measure, analyze and manage variation in the performance of defined processes.
• Practices cost containment efforts on a shift to shift basis by efficient use of time and resources, i.e., man-hours, patient charequipment, supplies.
• Prepares or provides input to preliminary Capital, FTE and Operating budgets for department/unit by due date.
• Leads and/or participates in department, service line and/or organization-wide problem-solving, re-design or new program projectperformance improvement teams, committees and councils.
• Fosters interdisciplinary, collaborative relationships within the service and the institution as a whole.
• Assists and supports Central Sterile staff member in obtaining certification and continuing education
• Manages the inventory of instruments and surgical/procedural trays.
• Oversee hospital wide high level disinfection and instrument cleaning and transport processes.
• Supervises the Central Sterile team which includes assisting in selecting and training new staff, completing Performance Evaluatidisciplinary issues and leading by example.

Knowledge, Skills and Abilities
• Demonstrates effective leadership skills (i.e. coaching, counseling, prioritization, decision making and conflict management).
• Utilizes effective coordination, collaboration, and facilitative skills.
• Fosters a culture of accountability, creative and critical thinking, and staff development.
• Possesses skill in staffing, financial management, project management, forecasting, staff development and change management.
• Maintains a positive, professional demeanor in emotionally charged situations and serves as a role model for staff.
• Committed to ongoing self-development and learning.
• Role Models exemplary customer service skills including verbal, non-verbal skills and proper phone etiquette.
• Creates a welcoming environment for all healthcare team members.

Professional Experience– Required vs. Preferred
• Three years clinical experience required.
• Two years management or leadership experience years preferred.

Education-Required vs. Preferred
• Bachelor's degree required, RN preferred.

Licensure, Certification, Registration - Required vs. Preferred
• If an RN, is expected to maintain licensure to practice as a registered nurse in the state of Iowa.
• Current certification in Basic Cardiac Life Support, in accordance with the American Heart Association required.
• Certification in Central Sterilization preferred

Posted 07/22/17

Job ID: 24243894