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Core Lab Manager

Cedar Rapids, IA

Job Information:

This position supports Mercy's philosophy of patient centered care by providing guidance to laboratory staff to ensure timely and accurate patient results. The Core Laboratory Manager is responsible for technical, financial, operational, regulatory, and personnel oversight of the Core Lab, including Hematology, Coagulation, Urinalysis, Chemistry and Immunochemistry, and Transfusion Services.

Job/Position Specific Duties
•Leadership Job Duties/Essential Functions for Supervisors and Above

Decides with Integrity and Justice
•Makes fair and sound decisions by soliciting the involvement of the appropriate people
•Makes decisions which would be consistent with values and mission of Mercy.

Inspires the Team
•Demonstrates genuine interest in the professional growth of direct reports and shows appreciation for others' diverse contributions
•Works side-by-side with direct reports
•Sets a clear vision of departmental mission, vision and goals and how they fit within Mercy

Communicates Effectively
•Communicates creatively, frequently and concisely with all types of people
•Is approachable, demonstrates active listening skills, and follows up

Owns the Business
•Demonstrates a stewardship of all resources and ensures decisions are financially sound and responsible
•Seeks out employees with a diverse skill set to meet the strategic goals of the department

•Leads with humility and respects others' individual needs and talents
•Builds genuine relationships and empowers others

Drives Compassionate Accountability
•Cites clear expectations and measures while monitoring process, progress and results
•Provides fair and consistent consequences

Job Specific Duties/Essential Functions
•Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
•Ensures compliance with all regulatory requirements and for performance and competency of all direct reports
•Ensures proper inventory and ordering of department supplies
•Responsible for appropriate scheduling and staffing levels
•Responsible for hiring, training, performance evaluations, and corrective action for direct reports
•Develops policies and procedures
•Evaluates and implements new instrumentation and technology
•Communicates effectively with staff, peers, physicians, patients, and families, including written, verbal, and listening
•Conducts staff meetings
•Monitors section performance and initiates improvement plans as needed
•Meets operating budget and productivity targets for area of responsibility
•Actively participates in Laboratory Leadership activities and other teams, committees, and councils as assigned
•Maintains and improves skills by participating in at least one continuing education activity annually
•Promotes continuing education for direct reports
•Acts as a resource for laboratory medicine information to providers and others
•Acts as a champion for Lean principles and practice in the Core Laboratory, including staff training and auditing
•Provide advanced problem solving, troubleshooting, interpretation/consultation, verification of specimen quality and test results.

Knowledge, Skills and Abilities
•Knowledge of laboratory testing procedures
•Knowledge of regulatory requirements, including CAP, COLA, CLIA, TJC, and FDA
•Ability to work quickly and efficiently under pressure without sacrificing quality
•Ability to multi-task, prioritize, and work with interruptions
•Skill to use standard laboratory instrumentation
•Skill to use the laboratory information system (LIS)
•Ability to critically think about test results in relation to patient condition
•Ability to recognize and correct problems with quality control
•Ability to recognize problems and troubleshoot laboratory equipment
•Ability to detail-oriented
•Ability to complete appropriate documentation and paperwork clearly and completely
•Knowledge of basic management principles
•Ability to coach, develop, and hold staff accountable

Professional Experience
•Required: 5 years in a clinical laboratory setting, with two years of supervisory experience.

•Required: Bachelor's degree in medical laboratory, biological, or chemical science

Licensure, Certification, Registration
•Required: Certification as an MLS(ASCP), MT(ASCP), or MT(AMT)

To learn more about this opportunity or to apply visit:

Mercy Medical Center
701 10th St. SE
Cedar Rapids, IA 52403

Posted 04/25/17

Job ID: 21791278