Patient Care Tech

Mercy Medical Center

This position supports Mercy’s philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.
 
Job Duties
  • Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor. 
  • Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance
  • Maintain cleanliness and organization of patient rooms and department work areas
  • Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers
  • Demonstrates support for changes in practice designed to improve performance.
  • Responds within scope of practice to emergencies and life threatening conditions
  • Assures patient privacy by knocking on doors, closing curtains and protecting patient information
  • Maintains accurate and real time documentation of patient care provided
  • Demonstrate effective and age appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers
  • Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others
  • Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department
  • Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
  • Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed.

Department Specific Duties
  • Completes skin prep and hair removal per department protocol
  • Restocks patient rooms per department protocol
  • Transports patients safely to their destination
  • Assists with the turnover and cleaning of patient rooms
Knowledge, Skills and Abilities
  • Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette
  • Creates a welcoming environment for all healthcare team members.
  • Demonstrates the ability to provides safe and effective patient care
  • Must have the ability to remain focused in stressful situations and perform multiple tasks quickly.
  • Professional Experience
    • Previous Patient Care Tech or Certified Nursing Assistant experience preferred
Education
  • High School diploma or equivalent preferred
  • In addition, ONE of the following is preferred: 
    • completion of a Certified Nurse Assistant (CNA) or Health Support Professional program ­
    • a minimum of 2 years in a baccalaureate program ­
    • one year in an Associates Degree in Nursing program
    • comparable education, training and experience in the absence of successful completion of a CNA or Health Support Professional program
Licensure, Certification, Registration
  • Current certification in Basic Cardiac Life Support, in accordance with the American Heart Association required.

Location: Mercy Medical Center - Cedar Rapids · Hiawatha OSC
Schedule: Full Time, Day, 0700-1530

Job ID: 82021

Posted 25 days ago

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