Central Scheduler
Mercy Medical Center
This position supports Mercy's philosophy of patient centered care by performing a variety of scheduling tasks requiring good knowledge of hospital procedures and programs. Performs medical coding through ICD-10, CPT coding systems for validation of medical necessity. High level of contact with physicians, physician office staff, patients, families and all Mercy employees.
Job Duties
- Performs variety of scheduling tasks requiring good knowledge of a variety of hospital programs and procedures.
- Interacts frequently with physicians, physician office staff, patients and families.
- Utilize the call manager and computer to perform all scheduling duties.
- Required to meet Level 2 of monthly phone audit.
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Knowledge, Skills and Abilities
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Basic proficiency in operation of computer, basic keyboarding, fax machine, filing systems, and telephone systems or call center knowledge.
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Knowledge of medical terminology, anatomy strongly preferred.
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Knowledge of ICD-9/CPT coding systems for local medical review policies (LMRP), national coverage determination (NCD) and pre-authorization process required.
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Knowledge of scheduling medical or diagnostic procedures preferred; to include not medical ancillary procedures.
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Excellent interpersonal and customer service skills.
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Must have accuracy in oral and written communication.
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Ability to perform multiple tasks with constant interruptions.
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Professional Experience
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Experience or training in medical terminology, anatomy, ICD-9 and CPT coding or call center strongly preferred.
Education
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High School Diploma or equivalent strongly preferred. Relevant experience to be considered in lieu of degree.
Location: Mercy Medical Center - Cedar Rapids · Patient Access
Schedule: Full Time, Day, 10:30-7pm
Job ID: 81483
Posted 25 days ago