Central Scheduler

Mercy Medical Center

This position supports Mercy's philosophy of patient centered care by performing a variety of scheduling tasks requiring good knowledge of hospital procedures and programs. Performs medical coding through ICD-10, CPT coding systems for validation of medical necessity. High level of contact with physicians, physician office staff, patients, families and all Mercy employees.
Job Duties
  • Performs variety of scheduling tasks requiring good knowledge of a variety of hospital programs and procedures.
  • Interacts frequently with physicians, physician office staff, patients and families.
  • Utilize the call manager and computer to perform all scheduling duties.
  • Required to meet Level 2 of monthly phone audit.
Knowledge, Skills and Abilities
  • Basic proficiency in operation of computer, basic keyboarding, fax machine, filing systems, and telephone systems or call center knowledge.
  • Knowledge of medical terminology, anatomy strongly preferred.
  • Knowledge of ICD-9/CPT coding systems for local medical review policies (LMRP), national coverage determination (NCD) and pre-authorization process required.
  • Knowledge of scheduling medical or diagnostic procedures preferred; to include not medical ancillary procedures.
  • Excellent interpersonal and customer service skills.
  • Must have accuracy in oral and written communication.
    • Ability to perform multiple tasks with constant interruptions.
Professional Experience
  • Experience or training in medical terminology, anatomy, ICD-9 and CPT coding or call center strongly preferred.
  • High School Diploma or equivalent strongly preferred. Relevant experience to be considered in lieu of degree.

Location: Mercy Medical Center - Cedar Rapids · Patient Access
Schedule: Full Time, Day, 10:30-7pm

Job ID: 81483

Posted 25 days ago

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