Registrar

• Initiates the patient record by interviewing patients or a representative. The record is created by either entering the information as new or verifying the information from the previous record.
• Ensures the registration is complete, and, if not able to complete, initiates the necessary follow-up.
• Contacts insurance companies, when required, to obtain admission certification.
• Maintains an awareness of what could be an emergency and alerts the triage nurse or trauma center nurse of possible emergencies.
• Maintains departmental functions when computer is not operating.
• Maintains patient records by discharging, editing, transferring and completing other needed functions.
• Covers for the night operator when he/she is out of the area, handling calls and emergencies as needed.
• Performs the registration function in a disaster situation.
• Performs preregistration of patients and works on this function when possible
• Works with the volunteers and assists them when needed.
• Participates in training new registrars; and is supportive of new staff, working for their successful orientation.

• Preferred knowledge of EPIC software.
• Preferred proficiency in Microsoft Office products.
• Proficient in operation of computer, calculator, filing systems, copy/fax machines and telephone system.
• Excellent interpersonal skills.
• Excellent written and verbal communication skills.
• Excellent public relations and human relations - exemplifies The Mercy Touch.
• Excellent organizational and time management skills.
• Critical thinking and attention to detail.
• Exhibits good judgement.
• Handles confidential information with discretion and diplomacy.
• Commitment to life-long learning, e.g. willingness to learn/upgrade skills related to duties.
• Handles emergency situations.
• Works with volunteer staff.
• Flexible, dependable and works well with a wide variety of individuals and leadership styles.
• Ability to work with minimal to no supervision.

• Preferred: Medical terminology, other healthcare experience, cash handling

• High School Diploma or equivalent strongly preferred. Relevant experience to be considered in lieu of degree.

Location: Mercy Medical Center - Cedar Rapids · Patient Access
Schedule: Part Time, Day/Evening, .6 earliest 0630 latest 2000 and rotating wkends