Gift Shop Clerk

Mercy Medical Center

Job Duties/Essential Functions
  • Job Duties
    • Open and close the shop, following shop procedures
    • Prepare cash register drawers for the next day
    • Working knowledge of operating the POS system, charge terminal and payroll deduction reader
    • Ability to work in either shop, Mercy Flowers & Gifts or Mercy Flowers, Gifts & More
    • Proper phone etiquette and knowledge of flower phone order procedures, if applicable
    • Follow procedures for deliveries to patients and hospital staff
    • Knowledge of shop merchandise, maintain supply levels and upkeep the shop appearance
    • Maintain a team atmosphere with staff and volunteers
    • Attend scheduled staff meetings
    • Complete training on Barista equipment and procedures
    • Comply with Department of Health rules and regulations
    • Demonstrate sales accountability
    • Deliver high level of customer service
    • Meet and exceed personal and store sales goals

  • Department Specific Duties
    • N/A
Knowledge, Skills and Abilities
  • Proficiency in Outlook mail and Mercy Medical Center sites
  • Ability to coordinate varying levels of volunteer help and training
  • Maintain confidentiality of sensitive information
  • Ability to provide information in a clear, concise manner
Professional Experience
  • Previous retail experience prefered
  • High School Graduate or equivalent preferred
Licensure, Certification, Registration
  • N/A
Physical Demand Requirements
  • Light: Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently

Location: Mercy Medical Center - Cedar Rapids · Mercy Flowers, Gifts & More
Schedule: PRN, Day/Evening, Varies with staffing needs

Job ID: 81200

Posted 5 days ago

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