Gift Shop Clerk

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• Job Duties
  • Open and close the shop, following shop procedures
  • Prepare cash register drawers for the next day
  • Working knowledge of operating the POS system, charge terminal and payroll deduction reader
  • Ability to work in either shop, Mercy Flowers & Gifts or Mercy Flowers, Gifts & More
  • Proper phone etiquette and knowledge of flower phone order procedures, if applicable
  • Follow procedures for deliveries to patients and hospital staff
  • Knowledge of shop merchandise, maintain supply levels and upkeep the shop appearance
  • Maintain a team atmosphere with staff and volunteers
  • Attend scheduled staff meetings
  • Complete training on Barista equipment and procedures
  • Comply with Department of Health rules and regulations
  • Demonstrate sales accountability
  • Deliver high level of customer service
  • Meet and exceed personal and store sales goals
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  Department Specific Duties
  • N/A

• Proficiency in Outlook mail and Mercy Medical Center sites
• Ability to coordinate varying levels of volunteer help and training
• Maintain confidentiality of sensitive information
• Ability to provide information in a clear, concise manner

• Previous retail experience prefered

• High School Graduate or equivalent preferred

• N/A

• Light: Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently

Location: Mercy Medical Center - Cedar Rapids · Mercy Flowers, Gifts & More
Schedule: PRN, Day/Evening, Varies with staffing needs