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Social Services Coordinator

West Branch, IA

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Social Services Coordinator at Crestview Specialty Care

West Branch, IA  

Due to an upcoming retirement, Crestview Specialty Care will be accepting applications for our Social Services Coordinator position.  

Crestview Specialty Care is a reputable 65-bed skilled nursing facility located in West Branch, a reasonable commute from the Iowa City area.  Our facility has received seven consecutive deficiency-free annual surveys.    

Qualified candidates will have a Bachelor's Degree or equivalent experience in Social Work or other human services field.  

This full-time position offers competitive pay and attractive benefits package.  

If you share our high quality standards - we want to hear from you.


Under general direction of the Administrator, the Social Services Coordinator position assures medically related social and emotional needs of the residents are identified and services are provided to meet those needs; coordinates discharge planning. Functions within constraints of regulations and established policy and procedure, in accordance with accepted social services standards of practice.


1.Develop and implement social service policies and procedures to meet residents’ needs in compliance with federal, state and local regulations.
2.Complete social history and psychosocial assessment for each resident, identifying medically-related social and emotional problems and needs.
3.Assess and complete the sections of the (MDS) Minimum Data Set assigned completely, timely and accurately.
4.Document the social service component of the Comprehensive Care Plan for each resident in a timely manner.
5.Document psycho-social needs, interaction and follow-up action(s) with resident and/or family according to facility policies and procedures.
6.Document interaction with residents and/or family; monitors and reports resident progress or lack of progress toward goals.
7.Develop, coordinate and participate in family and resident activities designed to promote social interaction, reality orientation and intellectual stimulation.
8.Develop one-to-one professional relationships with residents and families as needed for counseling.
9.Counsel residents and families in dealing with feelings about death or dying and other emotional, mental environmental or physical limitations.
10.Assist with orientation of residents and families; explain residents’ rights and responsibilities; assist with adjustment to facility living arrangement.
11.Assess, plan and document residents’ discharge needs in accordance with facility discharge planning policy and regulatory requirements.
12.Act as a liaison with social, health and community agencies.
13.Market/promote facility programs and services to help facilitate priority consideration of referrals by doctors, hospital discharge planners, and community agencies.
14.Refer residents to social, health and community agencies and complete accurate documentation in residents’ records concerning the results of such referrals.


  • Bachelors’ Degree in Social Work or in a Human Services Field, including but not limited to Sociology, Special Education, Rehabilitation, Counseling or Psychology.

  • Working knowledge of federal and state regulations governing long-term care.

  • •Demonstrated competence in working with elderly in long-term care setting.


  • High level of literacy in spoken and written English.

  • Demonstrated effective interpersonal and communication skills.

  • Ability to follow written and oral instructions.

  • Complete assignments timely, completely and accurately.


Authority is delegated to the individual in this position to:

  • Develop policies and procedures to provide social services to residents in compliance with federal, state and local regulations.

  • Interview, assess and develop individualized plans to meet residents’ needs.

  • Assess the facility’s social service program and make recommendations to the administrator.

EOE / AAP Veterans and Disabled

Posted 04/11/17

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