Food Donor Relationship Manager

Hawkeye Area Community Action Program, Inc.

POSITION GOAL

The Food Donor Relationship Manager formulates strategy and develops plans to solicit donations of food and other products from the food industry including manufacturers, distributors, farmers, and supermarkets. This position is responsible for securing a steady flow of food donations from local food donors by cultivating existing relationships and developing new relationships with and local network partners and food donors in our seven county food bank service area.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Develop and cultivate new food donors including retailers, processors, manufacturers, restaurants, cafeterias (schools, hospitals, etc.), vegetable growers and meat processors throughout our service area to ensure food donations increase annually.
  2. Cultivate current food donors with the goal of receiving more pounds per donation and more frequent donations, preventing attrition.
  3. Collaborate with Operations Team to make the most efficient use of transportation and other logistics needed for handling donations.
  4. Provide required monthly, quarterly, and annual reports as required by food donors, Feeding America, USDA, and food bank leadership
  5. Collaborates with Development Manager to develop and maintain consistent messaging and donor stewardship processes for food and monetary donors.
  6. Determines form and frequency of solicitations and develops a system of food donor tracking, reporting and acknowledgments.
  7. Works with agency food sourcing staff to ensure inventory needs are met.
  8. Works with the Warehouse Operations team to communicate incoming shipments and create strategies to reduce waste.
  9. Facilitate and maintains Agency Store Donation Program.
  10. Provide ongoing training to retail partners and agency staff involved in the store donation program.
  11. Hosts industry visits and tours demonstrating our mission and the importance of donors to impact the communities we serve.

EXPECTATIONS

  1. Support the organization's mission, vision, values, policy and procedure by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect personalization, commitment to our community, and accountability and ownership.
  2. Display a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
  3. Support a culture of continuous improvement by identifying and communicating process and safety improvements.
  4. Consistently work in a positive and cooperative manner with fellow team members
  5. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary
  6. Consistantly come to work on time, working as scheduled, and leaving at the scheduled time
  7. Maintain appropriate attire and good grooming habits to support HACAP’s desire for safe and efficient operations, providing greater service and better customer relations.
  8. Ensure confidentiality of any information concerning an employee, client, family, financial condition or personal peculiarities is strictly maintained
  9. Ensure that personal health information is protected during its collection, use, disclosure, storage and destruction within HACAP as required by HIPAA.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

  1. Two years or more related experience in customer relations, food sales, marketing, or the food industry.
  2. Bachelor’s degree in Marketing, Public Relations, or related field or equivalent amount of education and experience combined

Job ID: 81738

Posted 6 days ago

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