Donor Engagement Specialist

United Way of East Central Iowa

Position Type: Full Time, Exempt
Reports To: Sr. Manager Workplace Campaign & Donor Engagement
Hours: 40/ week minimum
Supervisory Position: No
# of Direct Reports: N/A

Essential Skills:

  • Able to self-sufficiently develop, implement, and manage work and project plans.
  • Process and relationship oriented.
  • Able to achieve and surpass goals and deadlines.
  • Proficient in Microsoft Office.
  • Excellent written and verbal communication skills.


  • Experience in non-profit communities.
  • Experience in managing volunteer committees and leadership. 
  • Working knowledge of CRM software.


  • Relationships: We work with people and demonstrate that we genuinely value their interests, concerns, hopes, and dreams for themselves and the community.
  • Excellence: Our standards are high, and exceptional quality is our expectation.
  • Learning: We grow and improve by continuously sharing and building upon our knowledge.
  • Service: We put the needs of our community and its people first.
  • Leadership: We guide and inspire our community to unite around effective solutions to social issues.
  • Collaboration: We strive to partner with others and work together using the unique strengths of our community to build greater impact.
  • Innovation: We do not rely on the status quo and continuously look for improved ways to reach our community goals.
  • Integrity: We are accountable and will do what is right, openly, and honestly.
  • Diversity and Inclusion: We seek and nurture diversity and inclusion to be reflective of the community we serve. We create a culture that values all people, perspectives, and strengths, which contributes to a vital, creative, and resilient workplace.

Professional Core Competencies:

  • Mission-Focused: Priority to create real social change that leads to better lives and healthier communities. This drives performance and professional motivation.
  • Relationship-Oriented: Understands people come before process and can cultivate and manage relationships toward a common goal.
  • Collaborator: Understands roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.
  • Results-Driven: Dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
  • Brand-Steward: Understands role and importance in protecting and growing the reputation and results of the greater network of United Ways.

This community-involved individual will develop strategies, tactics, and implementation steps to increase workplace and corporate giving along with individual donor cultivation. Responsible for coordination and accountability of annual campaign activities in assigned account portfolios.  Responsible for leading United Way’s Women United group, management and growth strategy.  Successfully develops new and varied funding resources, achieving specified benchmarks and creating a consistent and positive experience for donors. Develops and implements donor recruitment, retention, and stewardship strategies in collaboration with the Resource Development team and the President/CEO ensuring donor growth and satisfaction.

Annual Campaign/Workplace Giving:

  • Manage an assigned portion of overall campaign portfolios (year-round) and effectively collaborate with Campaign Specialist(s) during campaign season.
  • Develop key relationships with company coordinators and leadership and integrate their requests with company campaign strategy.
  • Collaborate with volunteer leadership members of the Campaign Cabinet to advance campaign company leadership relationships and drive campaign goals. Recruit and retain campaign companies.
  • Assist with the development of campaign goals, integrate strategies, and successfully execute tools necessary to achieve increases in workplace and corporate giving.
  • Cultivate relationships with company decision-makers and other individuals who  influence corporate giving.
  • Perform workplace campaign research, analyze, and communicate key trends, results, and opportunities to ensure continued campaign growth.

Donor Engagement:

  • Work closely with donors, volunteers, and internal departments to set and accomplish annual and long-term goals to attract and sustain resources and engage and recognize donors year-round.
  • Utilize CRM to manage proactive relationships, as well as gather and maintain accurate donor information.
  • Direct involvement with implementation of department’s strategic plan.
  • Develop and implement individual donor giving growth strategies.
  • Collaborate with team members on special projects involving workplace campaigns, affinity groups, and retirees.
  • Collaborate with the Community Impact staff to understand and effectively articulate how campaign, leadership, and affinity group donor funds support UWECI’s work in the community.

Women United:

  • Lead Women United and its initiative of uniting funds and resources to ensure the well-being of women in need.
  • Guide committees including Women United steering committee and additional sub-committees
  • Communicate with Women United partner agencies in conjunction with Community Impact.
  • Identify and cultivate members of Women United along the donor continuum with the Resource Development Team.
  • Assist Women United Committee(s) in revenue generating events such as Women United Luncheon, Power of the Purse and other opportunities throughout the year.

Leadership Giving/Individual Portfolio Work:

  • Manage all aspects of a donor portfolio including prospecting, communications, cultivation, retention, moves management, and stewardship.
  • Identify prospective leadership donors inside and outside workplace settings by working closely with UWECI’s Resource Development staff and Leadership Society Cabinet.
  • Promote leadership giving and advance donors along the donor continuum.
  • Support the activities of the Tocqueville Society, Sinclair Society, and affinity groups.
  • Conduct research and analyze and manage data and demographic information relevant to individual donor segment.
  • Research, identify, analyze, and communicate key donor trends, results, and opportunities to ensure continued growth in individual donors.
  • Develop donor stewardship through engagement in personal visits, events, volunteerism, and recognition of contributions.
  • Attend Leadership Giving Society and affinity group meetings.


Associate Degree (2-year program) or higher Required
Bachelor's Degree Preferred

Work Experience: 1-3 years minimum

Education Requirement: 5+ years of related experience will be accepted in place of required degree

Preferred field(s) of study: Non-Profit, Fundraising, Marketing, Business, or related field. 


  • Innovation and Creativity: Remain open to new ways of doing business. Critically examine rules to see if they have outlived their usefulness. Recognizes and capitalizes on emerging opportunities. Flexible, adaptable, and open to change. Committed to continuous learning.
  • Action Oriented/Results Driven: Demonstrate strong drive to achieve meaningful results and able to follow through on commitments. Anticipate and resolve problems effectively. Work on concurrent assignments and meet deadlines.
  • Effective Communication: Prepare clear, complete, and concise reports. Work effectively with volunteers and staff. Must maintain confidential information. Excellent interpersonal and relationship-building and written and verbal communication skills.
  • Strategic Relationship Management: Work to understand, relate to, and engage constituents to improve their experience with UWECI’s brand and generate more significant relationships with them. Develop and grow relationships to drive positive impact for the community on issues we have identified as important. Continually builds and expands the network of donors.
  • Customer Oriented: Listens to the needs, interests, and passions of the donor with an eye towards connecting them with UWECI’s work in the community. Identifies, engages with, adapts to, and influences various types of individuals and organizations.
  • Cultural Competency: Able to understand, communicate, and interact effectively with people across cultures.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be frequently required to use finger and hand motion and occasionally required to stand, walk, and reach with hands and arms.  The employee must occasionally lift and/or move objects up to 20 lbs.  Specific vision abilities required by this job include close vision and ability to adjust focus.


This position must coordinate and communicate regularly with the Senior Manager, Workplace Campaign & Donor Engagement regarding workplace giving campaigns and the VP, Resource Development and President/CEO regarding the vision and strategy for leadership giving.

Note: This job description indicates the normal type and level of work expected of the incumbent. Incumbent may be asked to perform other duties as apparent or assigned.

Job Benefits:

United Way offers a family friendly working environment and competitive starting salary. Benefits include health, dental, vision, life, long-term disability insurance, generous retirement, and paid leave plans.

For more information and the full job description, visit

For consideration, candidate must send cover letter, resume, and three professional references (name, title, and contact information) to

Screening of applicants will begin as applications are received.

Equal Opportunity Employer



Applying for:

Donor Engagement Specialist

United Way of East Central Iowa

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Job ID: 80700

Posted 18 days ago

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