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Vendor Billing Solutions Specialist

Cedar Rapids, IA

Job Information:

About GreatAmerica:
GreatAmerica is a national commercial equipment finance company dedicated to helping manufacturers, vendors and dealers be more successful and keep their customers for a lifetime. While GreatAmerica has grown to more than 500 team members, our entrepreneurial spirit remains and endless opportunities lie ahead. We have experienced unparalleled year over year growth since our founding in 1992. 
GreatAmerica is structured in cross functional teams that allow individuals to make informed decisions that benefit the company and our customers. There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.

About this position:
Are you solution driven?  Do you take pride in maintaining quality and accuracy in your work?  As a Vendor Billing Solutions Specialist, you will collaborate with cross-functional teams to meet the billing needs of our customers.  In this position, you will process and troubleshoot meter readings received from our dealers.

Some of your responsibilities will include manual meter reading entry which requires a high attention to detail and a high level of 10-key accuracy.  As a Vendor Billing Solutions Specialist, you must demonstrate problem solving skills, be solution driven and have the ability to adapt to multiple situations and changing environments.

Specific responsibilities include:

  • Manage out-bound meter reading faxes.  Troubleshoot failed faxes in RightFax logs for Customer Direct, Dealer Direct, and Final Meter Faxes.

  • Book new Cost-Per-Image (CPI) contracts in our Usage Transaction System.  The booking process includes, but is not limited to:

a) Verification of data/paperwork within the file,
b) Providing feedback to the Teams to ensure that the correct data is being received with the files
c) Setting up billing data with a high level of accuracy to ensure that our invoices are as accurate as possible
d) Corresponding with dealers and internal Docs & Sales Reps as needed.

  • Handling daily inbound postal mail.

  • Responding to and handling emails that come into a team inbox.

  • Taking inbound calls from dealers and customers.

  • Processing amendments and rebooks of CPI contracts.

  • CPI contract invoicing including, but not limited to, manual invoicing and re-invoicing.

Education, experience and skills required:
For this position you must have an Associate’s degree in a business-related field; a Bachelor’s degree is a plus.  Two plus years of financial or leasing experience is desired.

Competencies for all GreatAmerica team members: Honesty/Integrity, Customer Oriented, Accountability, Tenacious, Communication Skills (Oral & Written), Adaptability.

Competencies for this position: Accuracy, Detail Oriented, Communication-Written, Analytical Skills, Problem Solving, Customer Oriented, Communication Skills (Oral)

Computer Skills: Proficient in Microsoft Excel and a strong understanding of Microsoft Windows desktop environment (keyboard shortcuts, Windows Explorer, folder structures, file navigation, etc).

Application Instructions
To apply for this position, please follow the online application process at  Be sure to fully complete the form, including your resume, and complete the Predictive Index assessment. 

Posted 06/01/17

Job ID: 60978