LIFTS Director

Linn County

Sets the strategic direction for the LIFTS Department and operationalizes those goals in alignment with the County’s Strategic Plan and Customer-Centered Culture. Direct operations, planning, budgeting, and administration of LIFTS Department (para-transit operations within Metro area and public transit in rural Linn County) to meet transportation needs of elderly people and people with disabilities.  Acts as Emergency Agency Transportation Director in area emergencies. Demonstrates a commitment to a Customer-Centered Culture that values a positive, supportive workplace.  Ensures services are delivered consistent with the LIFTS and Linn County Mission Statements and Core Values. 

Essential Functions: 

  • This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department.
  • Manage personnel by hiring, training, promoting, evaluating, empowering, counseling, disciplining and terminating from employment.
  • Develop budget and administer by estimating revenues and expenditures for operations and capital needs.  Monitors expenditures and continually seeks revenue resources.
  • Maintain positive relations with public and customers by monitoring service performance, meeting regularly and communicating with public and customer groups, responding to public and press requesting information.
  • Manage fleet maintenance by reviewing maintenance performance against maintenance records, and providing mechanics with guidance and advice.
  • Implement and manage improved technology for department by directing and coordinating vendor activities; managing grant funds and expenditures; assisting vendor troubleshooting; researching appropriate new technology.
  • Oversees preparation of the annual fiscal year budget.  Develops, drives and measures improvements to key performance indicators.  Prepares budget offers for strategic projects that improve Customer Satisfaction.  
  • Knows the County’s Customer-Centered Culture principles, the County’s Mission, Strategic Plan and Core Values and demonstrates them on a regular basis.  Uses LC3 principles to identify, develop, and refine departmental products so they are aligned with the Linn County Strategic Plan and enhance Customer Satisfaction. Collaborates with customers to enhance Customer Satisfaction.  Facilitates capturing the “Voice of the Customer” and uses it to measurably improve departmental performance.  Empower direct reports to close gaps between customer expectations and experience wherever possible.
  • Performs other duties as assigned; regular work attendance is required.


  • Bachelor’s degree is required.
  • Over one year of management experience is required, preferably in a 20 plus employee fast paced environment. Experience in transit operations or fleet administration is preferred. 
  • Additional relevant education or directly related experience may count towards minimum qualifications on a year for year basis at the discretion of the hiring manager.
  • Ability to read federal register, state and federal bills, rules and regulations, technical publications, trade journals.
  • Ability to write correspondence with consumers and consumer agencies, procedures and practices and instructions for employees, reports to Federal, State and local officials. 
  • Ability to prepare budget proposals, monitor budgets. Ability to set up complete spreadsheets. 
  • Ability to reason. Work is widely varied, involving analyzing and evaluating many complex and significant variables. 
  • Position responsible to the Board of Supervisors for capital investment, quality of operations, planning and management of department. As directed by the Board of Supervisors, accountable to ECIOG for planning and management of grant projects. Negotiates and recommends to the Board of Supervisors contracting services for a fee such as with the City of Cedar Rapids. 
  • Ability to train, coach, and counsel employees. Respond to customer comments. Maintain good relationship with the press, public, and other agencies. 
  • Ability to use machines, tools, equipment and work aids such as Computers and related equipment, software (including internal county program and LIFTS dispatch/routing software), vehicles including paratransit, 2-way radios, phone system, email, and communication devices. 
  • Reports to the Board of Supervisors; supervises Operations Manager, Lead Mechanic, Mechanic and Mobility Coordinator. 
  • Must pass a County physical examination which includes a drug test after offer of employment. 
  • Subject to credit and criminal history review. 
  • Valid CDL Class B with air brake and passenger endorsement is required.     

Shift:    8:00 a.m. – 5:00 p.m.        Monday - Friday
Salary Range: Minimum: - $86,050 • Midpoint - $103,503

Job Benefits:

You've heard about the great benefits at the County - see for yourself! You can learn details at (scroll down and click on “Management Benefit Summary"). 

Application Instructions:

Deadline:    Monday, July 4th, at 5:00 p.m.

Apply At: (Current Openings)

Job ID: 81751

Posted 5 days ago

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