Director, Clinic Operations

UnityPoint Health St. Lukes

Requisition ID
2021-85793
Category
Leadership - Non-Nursing
Location
US-IA-Cedar Rapids
Address
800 First Ave NE
Affiliate
9200 UnityPoint Clinic Affiliate
City
Cedar Rapids
Department
Administration- CR
State
IA
FTE
1.00
FLSA
Exempt
Scheduled Hours/Shift
Monday-Friday, Daytime
Work Type (Portal Searching)
Full Time Benefits

Overview

UnityPoint Clinics

Director, Specialty Clinic Operations

Cardiology, Hospitalist, GI, and some hospital based providers (CT Surgery, Ortho/Joint, JRMC Hospitalist)

Cedar Rapids, IA

 

The Director of Operations is responsible for the operational performance of multiple clinic locations.  Provides management and oversight functions for assigned clinics; collaborating with  the Regional Vice President of Clinic Operations, physician leaders, physicians/providers and management team to ensure high quality patient care.  Advises and seeks consent from the organizations leadership team to coordinate and manage the activities for assigned clinic.

Responsibilities

Care Delivery

·       Responsible for creating a culture of innovation, learning, teamwork and professional practice consistent with the mission, vision and values of the organization, in partnership with physician leadership.

·       Coordinate services and resources with other directors in the region.

·       Assist in the ongoing development and enhancement of regional clinic operations

·       Provide mentorship to all new and current clinic leadership, including providing orientation for new administrators.

·       Maintain regular and consistent attendance at work.

·       Establish effective mechanisms of communication with staff, providers, patients and management team.

·       Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.

·       Monitor environmental conditions in order to secure protected health information.

 

Care Financing

·       Demonstrate sound fiscal management of clinic operations through comprehensive budgetary planning, variance analysis/justification and regular monitoring of financial performance/productivity.

·       Direct the patient care team to provide quality, cost effective healthcare and patient care processes and protocols to achieve optimal patient outcomes.

·       Collaborate with regional physician leadership committees and affiliates related to strategic planning. 

·       Demonstrate knowledge of physician and staff benefits including communication with physicians and staff related to benefits

·       Schedule, conduct and complete follow-up for regular clinic administrator meetings and clinic site visits. 

·       Demonstrate knowledge of physician compensation plan including communication with physicians related to individual physician compensation. 

·       Participate in Provider recruitment in the region. 

·       Schedule, conduct and complete follow-up for regular clinic administrator meetings and clinic site visits. 

·       Demonstrate knowledge of physician compensation plan including communication with physicians related to individual physician compensation. 

·       Participate in Provider recruitment in the region. 

 

Qualifications

 

·       Bachelor’s degree required – business and/or health care management degree preferred, or a combination of education and operations experience.

·       5+ years of progressive responsibility in clinic management required.

·       5+ years of business management experience preferred.

·       Previous experience with planning, organizing, delegating and supervising.

·       Strong interpersonal skills.

·       Strong computer skills.

·       Strong supervisory and leadership skills.

·       Strong verbal and written communication skills.

·       Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise.

·       Knowledge of personnel administration and patient relation principles.

 

Job ID: 73887

Posted 19 days ago

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