Military & Veteran Student Support Associate

University of Iowa

Iowa City, IA Education & Training / Business & Supply Chain

Job Reference #: 18001145

Position Summary:
Position will focus on assisting and supporting the staff in the University of Iowa Military & Veteran Student Services (MVSS) with development, preparation, promotion and delivery of a broad range of programs/events/services to support the educational experience and retention of current or prospective Veteran and military students and their dependents; assist with monitoring the goals of, and collecting data to support the assessment of, these programs; and develop and maintain effective working relationships with relevant staff both internal and external to MVSS and the University.

There is an expectation that the person in this position maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold a high standard of cultural competency and respect for difference that represents the Center for Diversity & Enrichment’s commitment to diversity and inclusion.

Occasional evenings and weekends are required.

Key Areas of Responsibilities and Specific Job Tasks:

Enhance and Support Student Educational Experiences and Increase Retention. Foster a Sense of Community and Engagement for Students:
  • Assist Program Director in development and preparation of a broad range of programs/events/services focused on specific student populations that support the educational experience and retention of current or prospective students served by Military and Veteran Student Services.
  • Assist with monitoring the academic, career and personal goals/needs of students and assist with providing guidance to students during one-on-one advising sessions.

Establish and Maintain Relationships with Partners to Provide Educational Support Services. Partners Include on-campus Units and External Agencies (Local, State, National and International):
  • Participate and assist in the coordination of projects and events to build relationships with partners.
  • Gain understanding of relationships between and among partners.
  • May develop and deliver presentations describing initiatives and services.

Administrative (HR, Budget), Supervision and Training:
  • Collect data regarding student participation and satisfaction.
  • Maintain student records/activities database
  • Track specific data and maintain reports on outcomes of programs and services.
  • Facilitate the implementation of accommodation requests
  • May prepare and update program budgets and advise management on program budgetary needs or discrepancies
  • May assist with hiring and training of student staff for programs.

Please attach aresume and cover letter as part of the application process. Job openings are posted for a minimum of14calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact Talinda Pettigrew.

Successful candidates will be subjected to a criminal and credential background check.

Required Qualifications:
  • Bachelor’s degree or an equivalent combination of education and experience;
  • Experience (typically at six months to least one year) in one of the following:
    • working directly with Veteran and military affiliated students in an educational setting;
    • developing and delivering programs for military affiliated students (regardless of age) in a higher education setting;
    • providing student services to diverse college student populations;
    • providing academic advising or academic coaching to college students;
    • knowledge of topics and/or concerns in the higher education setting for military affiliated students
  • Demonstrates a basic proficiency in working effectively with a variety of individuals and groups in a constructive and civil manner while appreciating the unique contribution of individuals (i.e. individuals from varied cultures, race, creed, color, national origin, age, sex, disability, sexual orientation, gender identity, and veteran status); 
  • Demonstrates a working knowledge and the ability to produce documents that are clear and well-presented. Uses various techniques to disseminate and gather information, and is able to adapt writing and/or delivery to different audiences;
  • Demonstrates working proficiency in the communication techniques and relationship building skills that enable one to establish and build healthy working relationships and partnerships with a variety of individuals and groups in a constructive and collaborative manner;
  • Demonstrates a working knowledge of and ability to use office support tools available on the desktop (e.g. calendaring, word processing, email, presentation software and spreadsheets);
  • Demonstrated experience maintaining confidential records and information;
  • Basic proficiency in planning and utilizing resources to fulfill unit objectives and plans, and achieving desired outcomes of current and future organizational goals/needs in a timely and organized manner;
  • Basic proficiency and understanding of issues related to the decision making process; ability to analyze situations fully and accurately, and reach productive decisions;
  • Basic proficiency providing new incoming students with a welcoming environment and familiarizing them with unit services, facilities, and policies.

Desired Qualifications:
  • Working knowledge of University policies, procedures and regulations;
  • Record of active duty military service (as documented on the DD214) or current service in a reserve component of the military;
  • Experience working with Veterans Administration Educational Benefits (GI Bill) and services;
  • Experience in assessment/outcomes application to improve educational goals.

Job ID: 66128

Posted 25 days ago

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