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Earlville, IA

Job Information:

Ra-Ly Transport in Earlville IA is seeking an experienced Dispatcher, responsible for the planning, scheduling and dispatching Non-Hazmat Tankers. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of tanker loads to ensure customer satisfaction. Your resume must include actual number of years as a Dispatcher.

Requires a minimum of 2-4 years Dispatcher experience. You must provide a resume, indicating experience. All others will not be considered.

Core Duties & Responsibilities:
- Responsible for the coordination, scheduling, dispatching and planning of customer shipments
- Dispatching of both company drivers and owner-operators in a dynamic and dedicated environment
- Resolve load discrepancies in a timely manner
- Act as the main point of contact for all driver facing communication via phone, Qualcomm and E-mail
- Develop a strong relationship with, and frequent interaction with customers
- Offer exceptional support to drivers to ensure that their professional needs are being met
- Monitor shipments throughout transit in order to effectively meet delivery schedules safely
- Respond to customers efficiently, thoroughly, and professionally
- Manage customer and driver expectations to align with operational capabilities
- Monitor driver performance and DOT hours of service
- Work cooperatively to provide solutions for customers’ needs and resolve issues
Other duties as assigned:
- Strong verbal and written communication skills
- Ability to supervise 15-30 drivers and owner operators
- Ability to present and maintain a positive corporate image in a fast paced environment
- Must be proficient with Microsoft Office 2007 products including; Word, Excel, PowerPoint, Outlook, etc.
- Experience with TMS (Prophesy) dispatch systems is a plus

Application Instructions:

Please email your resume and cover letter to

Applying for:


RA-LY Transport

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Posted 12/22/17

Job ID: 32651081