Airport Guest Services Lead

The Eastern Iowa Airport

Provides support to the Airport Guest Services Supervisor in leading the Airport Guest Services team to provide a high quality customer experience. Essential functions include serving as dispatcher, main point of contact, and daily observations of guests; refer inquiries to proper stakeholders; assist with scheduling, training, payroll, reports and other documents using MS Office; ability to make independent judgment decisions to minimize customer impacts; and possess leadership skills.


  • Valid Iowa Driver’s License, Graduation from High School or GED
  • Some experience in the performance of administrative and customer service duties; or any equivalent combination of experience and training.


  • Work schedule varies; typical schedule is nights, weekends and includes holidays and inclement weather. 
  • Full time position with benefits and opportunity to earn tips.  

Full benefits

Hourly Wage:

  • $15.15/hr.


Apply on our website by clicking apply now! 

Open Until Filled

Pre-employment drug screen required.
Assistance provided to disabled individuals upon request.
The Cedar Rapids Airport Commission is an Equal Opportunity Employer

Job ID: 84825

Posted 8 days ago

Share This Job