Airport Guest Services Lead

Provides support to the Airport Guest Services Supervisor in leading the Airport Guest Services team to provide a high quality customer experience. Essential functions include serving as dispatcher, main point of contact, and daily observations of guests; refer inquiries to proper stakeholders; assist with scheduling, training, payroll, reports and other documents using MS Office; ability to make independent judgment decisions to minimize customer impacts; and possess leadership skills.

Requires:

• Valid Iowa Driver’s License, Graduation from High School or GED
• Some experience in the performance of administrative and customer service duties; or any equivalent combination of experience and training.

Schedule:

• Work schedule varies; typical schedule is nights, weekends and includes holidays and inclement weather. 
• Full time position with benefits and opportunity to earn tips.  

Full benefits

Hourly Wage:

• $15.15/hr.

 

Apply on our website by clicking apply now! 

Open Until Filled

Pre-employment drug screen required.
Assistance provided to disabled individuals upon request.
The Cedar Rapids Airport Commission is an Equal Opportunity Employer