Appt Scheduler / Phone Attendant

Physicians Clinic of Iowa, PC

Physicians’ Clinic of Iowa is seeking a fulltime Appointment Scheduler/Phone Triage for our new Department of Pediatrics.   This individual will answer, assist, and/or triage patients calling into or arriving in the department. 

Other duties include but not limited to:

  • Handle incoming calls for direct patient care questions or needs for all providers.
  • Schedule appointments as requested by referring providers or patients.
  • Accurately and efficiently document patient calls/inquiries and task physician and/or nursing team in Electronic Health Record system
  • Patient check out duties


  • The successful candidate must maintain patient confidentiality and demonstrate a high level of professionalism at all times.
  • The qualified individual will be patient focused, possess excellent, written and oral, communication skills, and must work well with team members as well as individually.
  • Must also have a high level of comfort in working with computer systems. 
  • Medical office experience preferred but not required.

We are an excellent employer offer competitive salary, benefits, no nights or weekends, paid holidays, and a generous paid time off program.


PCI is E.O.E. 

Pre-employment drug screen and background check required.

PCI is a tobacco free workplace.

Will be subject to PCI’s vaccine or testing policy.

Job ID: 80618

Posted 26 days ago

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