Customer Service Manager

Reinhart Foodservice

Reinhart Foodservice is seeking a candidate to fill a Customer Service Manager position.

Duties:

  • Manages a staff of Customer Service Representatives in a positive, professional manner
  • Designs the organization for optimal customer service and promote excellence by providing superior service to each customer
  • Develops and implemenst customer service strategies to attain budgeted sales dollars
  • Prepares budget and controls expenses
  • Determines service requirements and standards
  • Resolve escalated problems as needed
  • Ensure accurate and prompt order and credit processing
  • Set up new customer accounts
  • Interacts with Sales team to define/monitor margins

Reinhart Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including:

  • Independent restaurants and hotels,
  • Healthcare facilities,
  • Schools 
  • Quick-service eateries

A team of sales reps, chefs, consultants and other experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection and operational strategies. The Reinhart Foodservice team delivers delicious food, but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job ID: 78520

Posted 27 days ago

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