Customer Service Representative (Inside Sales)

Apache, Division Of Motion Industries

Apache, a division of Motion Industries

Apache, division of Motion Industries' salespeople provide the highest levels of technical support in the industry. Our Customer Service Representatives (Inside Sales) professionally represent the Company to our customers with the knowledge and skills to provide them the product or service they need. Apache, division of Motion Industries offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay. This position supports our Apache division and will be located out of our Cedar Rapids, Iowa work location.

Essential Duties and Responsibilities

  • Respond to customer inquiries, provide quotes, and take customer orders
  • Order and source products
  • Negotiate sale and purchase prices
  • Proactively generate sales and promote Company products
  • Expedite backorders
  • Assist with pulling inventory and preparing shipments
  • Assist with customer returns
  • Interact with customers and suppliers to obtain and fill orders correctly
  • Troubleshoot customer concerns

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • High School Diploma or GED

Skills and Abilities

  • Good customer service and communication skills
  • Reliable, organized, detailed, and focused
  • Industry and sales experienced preferred
  • Working knowledge of Microsoft Office suite, especially Outlook and Excel
  • Knowledge of supply chain systems helpful
  • Good driving record

 

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.  Apache Inc. reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities and position titles as it deems necessary to meet the needs of the business.

Job ID: 75961

Posted 13 days ago

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