Part-time Visitor Services Assistant (Thursdays)

The History Center

The Visitor Services Assistant is responsible for operating the museum outside of administrative office hours. This position will operate the museum every Thursday evening from 4:00 PM to 8:00 PM, and will be on-call every Saturday from 12:00 PM to 4:00 PM. On occasion, additional hours may be available.

The Visitor Services Assistant will arrive early to open the building, manage volunteer help, provide front-of-house guest service and perform closing procedures.

Responsibilities:

  • Arrive early to perform opening procedures.
  • Provide professional and courteous guest service, while managing visitor check-in desk, including the use of Point-of-Sale system.
  • Manage volunteers, ensuring volunteer stations are covered.
  • Manage any urgent situations or occurrences needing special attention.
  • Perform closing procedures to secure the building.
  • Assist with rentals and other events.
  • Attend weekly staff meetings when requested.
  • Other duties as assigned.

Requirements

  • Work Thursday evenings from 4:00 PM to 8:00 PM; on-call availability on Saturdays from 12:00 PM to 4:00 PM. On occasion, additional hours may be available.
  • Ability to learn Point-of-Sale system, including cash and credit transactions.
  • Demonstrate punctuality.
  • Communicate clearly.
  • Gently and effectively manage volunteers.
  • Follow written instructions.
  • Handle customer concerns.
  • Think on one’s feet to handle any urgent issues that may arise.

 

COVID-19 Precautions:

Following the city of Cedar Rapids’ continued mask mandate, a mask or face covering is required for entry to The History Center and all related events. Social distancing is strongly encouraged. 

Applying for:

Part-time Visitor Services Assistant (Thursdays)

The History Center

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Job ID: 74495

Posted 11 days ago

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