Clerk II

Johnson County

Iowa City, IA Customer Service / Administrative & Clerical $18.66 hourly
Johnson County Public Health seeks a full time Clerk II with exceptional customer service experience to serve the Clinical Services/WIC MCH Division. This position will provide clerical support for the department while interacting with a diverse population.

Knowledge of:
  • Current office procedures and practices    
  • Mathematical computations    
  • English language to include grammar, sentence structure, spelling, and punctuation

Ability to:
  • Learn, apply, and articulate departmental policies and procedures    
  • Make decisions requiring interpretation of policy    
  • Collect data, keep accurate records, and prepare reports    
  • Represent Johnson County and perform duties in a professional, responsible and trustworthy manner     
  • Operate common office equipment such as typewriters, calculators, cash registers, fax and postage machines, photocopiers, multi-line telephones, and scanners    
  • Use a computer for the purposes of data entry, spreadsheets, and word processing, e-filing, email and the Internet    
  • Maintain confidentiality and security of information as appropriate    
  • Interact effectively with persons from widely divergent backgrounds, interests, and points of view    
  • Provide customer service that is courteous and responsive    
  • Establish and maintain effective working relationships with co-workers, supervisors, and members of the public    
  • Organize and prioritize multiple tasks    
  • Make bookkeeping entries and complete business forms    
  • Be detail-oriented when working with documents and information    
  • Perform clerical tasks with a high degree of speed and accuracy    
  • Type from dictation and/or otherwise drafted correspondence    
  • Handle low to moderate levels of stress, meet deadlines and solve problems appropriate to the position    
  • Follow oral and written instructions    
  • Have clarity of speech, hearing, and writing which permits effective communication    
  • Have sufficient vision which permits moderate to heavy production and review of a wide variety of materials both in electronic and hardcopy forms    
  • Have sufficient manual dexterity to make handwritten notations and which permits moderate to heavy use of a keyboard and mouse    
  • Stand, sit, squat, kneel, bend, twist, reach, and use a step stool as needed    
  • Lift and/or move up to 35 pounds as needed    
  • Work flexible schedule and occasional overtime as needed

Minimum requirements: High school graduate (or equivalent) and six months of clerical experience OR any equivalent combination of education and experience which provides the required knowledge and abilities. Experience in a public health setting and/or bilingual French, Arabic, Spanish preferred.

Starting salary is $18.66/hour plus outstanding benefits.

To apply and learn more about this position visit our website, Applications are accepted until 11:59 PM Friday October 25th. Resume and cover letter required.


Job ID: 69609

Posted 29 days ago

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