Automation Specialist


Marion, IA Customer Service / Hospitality & Tourism
LimoLink, Inc. is currently hiring for our iDrive Team.  The iDrive Automation Team supports our Operations by monitoring real time transportation to maximize automation and ensure clients receive timely notifications.

Automation Specialist duties include, but are not limited to:
  • Grow LimoLink’s automation by monitoring active and upcoming reservations.
  • Train and set up operators with LimoLink applications.
  • Interact with drivers and operators to resolve problems and work basic troubleshooting.
  • Be a contributing member to LimoLink’s automation initiatives.
  • Receive and solve escalations from all departments with quick results
  • Other duties and special projects assigned.
  • Be a contributing member to LimoLink’s automation drive. This includes innovative thinking.
Do you have what it takes?
  • Attention to detail and ability to monitor multiple applications at one time. 
  • Ability to listen and be patient while walking non tech savvy users through troubleshooting steps.
  • Able to deliver information in a clear and concise manner
  • Flexible and able to multitask.
  • Operate with a sense of urgency to deliver quick results.
  • Reliable and able to work without constant direction and supervision.
  • Experience with MS Excel

Benefits Include:
  •  Competitive pay with performance bonus opportunities
  •  A steady, set schedule that doesn’t change every week
  •  A full benefits package including health, dental, vision, prescription, life insurance, paid time off, 401(k) with company match and discounted  MAC membership.  Plus, flex accounts for medical and childcare and HAS
  •  Fun, flexible work environment

Job ID: 68469

Posted 9 days ago

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