Clinical Eduction Specialist


Coralville, IA Customer Service / Healthcare
What we are looking for:
IDx is looking for a driven, results-oriented individual who excels at getting things done with the IDx team as well as our customers.

The primary function of this role is to act as a consultative partner to customers and ensure a positive experience by maximizing value and benefit of IDx-DR in clinical settings. The Clinical Education Specialist will deliver clinical and operational expertise by providing education and training support for IDx products to clinical end-users and stakeholders.

Responsibilities may include:
  • Educate customers on the merits and proper clinical usage by creating and delivering presentations and demonstrations using a wide variety of formats and platforms
  • Meet with existing and potential customers to identify clinical needs, goals, and constraints related to patient care
  • Develop and continuously improve customer facing training programs for the IDx medical devices
  • Develop strong relationships with customer personnel including staff, referring physicians, and administrators to promote market development and growth 
  • Respond to customer feedback and complaints by developing creative and feasible solutions and working with internal groups (e.g., product, technical support, development, marketing) to develop optimal solutions

  • Bachelor’s degree 
  • Exceptional verbal and written communication skills
  • Technical aptitude; be able to discuss & explain technical product information
  • Estimated travel 50%

Desirable Qualifications
  • Master’s degree or background in Nursing, Healthcare Administration, Clinical Informatics
  • 2+ yrs. experience developing educational content for patients and healthcare professionals

Other attributes that will help you in this role:
  • Highly conscientious and solution-oriented
  • Flexible and able to adapt to a rapidly changing work environment
  • Eager to learn and willing to consider other points of view
  • Self-motivated with the ability to work independently and take initiative
  • Forward-looking with an optimistic world view
  • Detail-oriented with the ability to prioritize efficiently and multi-task
  • Passionate about meeting customer needs

How to apply:
If you’re ready to use your marketing expertise to help our team build the future of healthcare, email your resume today! 
Applying for:

Clinical Eduction Specialist


(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Job ID: 68412

Posted 16 days ago

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