Service Coordinator

Pipe Pro Inc

Cedar Rapids, IA Customer Service / Construction & Skilled Trades

Are you interested in securing a position with a local construction and service organization?  If so, this may be the job for you!

We are looking to add a service coordinator to our team.  We offer competitive salary and benefits, including holiday pay, medical and dental insurance, paid time off and 401K match.  

The right candidate will:

  • Possess excellent written and verbal communication skills
  • Have a minimum of three years customer service and dispatching experience
  • Have a high attention to detail
  • Be organized and team driven
  • Be able to efficiently handle multiple incoming lines
  • Have a strong knowledge of Word, Excel and Outlook
  • Have the ability to work with and deal effectively with a diverse group of individuals at all organizational levels
  • Proficient in typing
  • Be a creative, flexible and innovative team player

Essential Duties:

  • Process customer service requests and dispatch multiple service technicians
  • Maintain service schedule
  • Answer and screen incoming phone calls in a professional manner
  • Maintain jobs from inception to close out, including set up and customer billings
  • Handle customer invoice disputes
  • Data entry
  • Participate in team meetings as required
  • Performs other duties and special projects as assigned by supervisors
  • Demonstrate high level of professionalism and confidentiality
  • Assist in setting up on-line training as employees require

Application Instructions:

Email your resume and include salary requirements

Applying for:

Service Coordinator

Pipe Pro Inc

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Job ID: 67657

Posted 6 days ago

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