Customer Service Representative

Budget Car Rental & Sales

Cedar Rapids, IA Customer Service $11.00 to $13.00 hourly

Company Information:

Budget of Cedar Rapids is family owned franchise business that has been around for 30+ years.  Recently purchased and under new ownership in 2011.  We offer quality vehicles for rent and sale, as well as offer detailing and body shop work.  We have a dedicated staff with long term tenor, showing that this is truly a great place to work.  Here you are not just another number, but a critical team/family member helping create a happy experience for all our valued customers.  

This critical team player is an important first link between our customers and corporate accounts by providing professional and helpful phone and face to face support.  This person should be friendly, detail oriented, with experience answering the phone and working on computers.  


General Job Functions:

  • Answer all incoming calls utilizing a multi‐line phone system 
  • Make reservations for both car and truck rentals
  • Work with local corporate accounts to ensure on‐time delivery of vehicles to those businesses 
  • Email communication with customers regarding their upcoming reservation
  • Managing voicemails received during evenings and weekends
  • Assist with Supply ordering for office needs
  • Process payments from customers in person and by phone
  • Filing and data entry
  • Inventory check of vehicles
  • Clerical/Office duties as assigned

Requirements of Position:

  • High School Diploma or GED 
  • 1 – 3 years of customer service experience
  • Pass background check
  • Valid Drivers License

Benefits:

  • Wage based on experience
  • Casual work environment
  • Paid vacation after one full year of employment
  • Matching 401k options after one full year of employment
  • Employee discounts


Unique Opportunity:

Budget of Cedar Rapids will be unlike any place you’ve ever worked.  This position won’t be just the daily repetitive grind.  As you progress through the training process, you will be handed additional opportunities to assist our management team and keep things interesting for you personally.  You’ll join others that collaborate to make a difference, delivery extraordinary results and bring a positive experience to all our customers.


Work Schedule:

Monday, Tuesday, Thursday and Friday 10am – 6pm and Saturday 8am – 4pm.  Off on Sunday and Wednesday’s.  Hour lunch break each day, with lunch provided by the company on Saturday’s.


Applying for:

Customer Service Representative

Budget Car Rental & Sales

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Job ID: 67524

Posted 15 days ago

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