Rides Team Specialist


Marion, IA Customer Service / Hospitality & Tourism
The Rides Team supports our Operations by matching the client's transportation request with the appropriate vehicle and chauffeur within the respective service market on a global basis.  In addition, they are responsible for managing the quality of every reservation.

  • Perform everyday operational duties; trip assignment, QA calls, inbound vendor calls and meeting quality expectations
  • Manage reservations with an advanced understanding of the markets, clients, vendors and situational risk; and take action on identified risks to prevent deviations 
  • Receive and solve escalations from all departments with quick results
  • Other duties and special projects assigned
  • Be a contributing member to LimoLink's automation drive.  This includes innovative thinking

Rides Specialist's Leading Attributes:
  • Self-motivated and able to deliver information in a clear and concise manner
  • A strong interest in doing more than the minimum to get the job done - always looking for more ways to contribute and help the team
  • Excellent problem analysis, problem solving and decision making skills
  • A strong sense of team, goal oriented outlook and work ethic 
  • Experience with MS Excel
  • Strong organizational and time management skills with a high degree of accuracy 
  • Good attendance record

Benefits Include:
  • Competitive pay with performance bonus opportunities
  • A steady, set schedule that doesn't change every week
  • A full benefit package including health, dental, vision, prescription, life insurance, paid time off, 401(k), discounted MAC membership
  • Fun, flexible work environment

Job ID: 67261

Posted 20 days ago

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