Visitor Services

The History Center

Cedar Rapids, IA Customer Service / Administrative & Clerical $10.00 to $ hourly

Overview

The Visitor Services Administrator is in charge of operating the museum outside of administrative office hours.  This role will arrive early to open the building and to assure all volunteer help is in place and informed of their duties.  This person will oversee the day’s activities, providing support for volunteers when necessary.  This person will ultimately perform the closing procedures necessary to secure the building.


Activities

  • Arrive early to perform opening procedures.
  • Assure ingress and egress is safe for visitors.
  • Check all messages, including the daily log to be aware of any special activities or situations that will take place during the shift.
  • Run visitor check-in desk.
  • Assist with gift shop sales as necessary.
  • Welcome volunteers, make sure all volunteer stations are manned.
  • Welcome visitors.
  • Take care of any urgent situations or occurrences needing special attention.
  • Perform closing procedures to secure the building; assure building is locked and the alarm is set before leaving.
  • Assist with rentals and other events.
  • Attend weekly staff meetings
  • Other duties as assigned.


Requirements

Must be able to:

  • Work primarily on weekends.  Some evening hours will be necessary on an irregular basis.
  • Demonstrate punctuality.
  • Communicate clearly.
  • Gently and effectively manage volunteers.
  • Follow written instructions.
  • Handle customer concerns.
  • Handle transactions.
  • Think on one’s feet to handle any urgent issues that may arise.

Job ID: 65538

Posted 14 days ago

Applying for:

Visitor Services

The History Center

Application Instructions

Please send letter of interest and a resume to:
Cameron Flores, Administrative Coordinator
The History Center
800 2nd Avenue SE
Cedar Rapids, Iowa  52403
or email this information to:  office@historycenter.org

Apply by Email

Applying for:

Visitor Services

The History Center

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Apply Over the Phone

319-362-1501

Apply by Mail

800 2nd Avenue SE, Cedar Rapids, Iowa 52403
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