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Appointment Scheduler

Cedar Rapids, IA

Job Information:

Physicians’ Clinic of Iowa’s Department of Neurology is seeking to fill a Scheduler/back up Reception position for its busy practice.

Duties include but not limited to:
  • answering phones, take accurate and clear messages
  • triage phone calls to the appropriate personnel
  • scheduling appointments as needed for incoming callers following department protocol and process; 
  • maintain computerized appointment schedules; 
  • appointment schedule templating and updating; 
  • review call schedules and distribute; assisting with all aspects of customer service.  
  • Assist and serve as back up for reception during busy peak times or staffing shortages as needed. 
  • Ability to communicate clearly, both written and oral, to patients, insurance companies, pharmacies, physicians, and staff.                  

The successful candidate
must maintain patient confidentiality and demonstrate a high level of professionalism at all times.  Excellent communication and organizational skills a must.  The qualified individual will be patient focused and must work well with team members. Must also have a high level of comfort in working with computer systems.

PCI is E.O.E.  Pre-employment drug screen and background check required.  PCI is a tobacco free workplace.

Applying for:

Appointment Scheduler

Physicians Clinic of Iowa, PC

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Applying for:

Appointment Scheduler

Physicians Clinic of Iowa, PC

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Posted 08/10/18

Job ID: 49670088