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Customer Service & Support Rep (CSSR)

Cedar Rapids, IA / Urbana, IA

Job Information:

General Equipment & Supplies, Inc., a premier dealer in Construction and Aggregate Equipment is looking to hire more team members. The Customer Service & Support Rep (CSSR) will focus on improving the business success of our customers through direct face to face contact and an intimate knowledge of their operational needs. The primary objective of the Customer Service & Support Rep is to make our customers more successful by anticipation or recognition of their needs by selling the appropriate application of product support and small whole-goods, products, and services. Must live within the boundaries of the branch territory, preferably closer to Cedar Rapids or Urbana.

Responsibilities & Requirements:
  • Responsible for coverage, retention, development and customer service and satisfaction, in assigned territory
  • Responsible for selling parts, service and small whole goods
  • Must live within the boundaries of the territory with position being based out of Iowa
  • Requires extensive travel
  • Utilize CRM program to maintain call schedules, prepare quotes, maintain quote files, and organize time

Qualifications & Skills:
  • Minimum of 2 years experience in sales, service or product support
  • Extensive background in construction and/or heavy construction equipment
  • Minimum 2-year technical degree in related field or 4-year college degree or equivalent experience

Benefits:
  • Base salary + Commission
  • Competitive benefits package: 401k with matching, Provision Accident Insurance, AD&D Insurance, Cancer, Health, Dental and Life Insurances, Flexible Spending Accounts, Long & Short Term Disability, Employee Assistance Program (EAP), Job Related Education or Training, Paid Time Off (PTO), Holidays and much more. *This is a summary only. Full details provided by company.

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Applying for:

Customer Service & Support Rep (CSSR)

General Equipment & Supplies, Inc.

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Applying for:

Customer Service & Support Rep (CSSR)

General Equipment & Supplies, Inc.

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Posted 08/08/18

Job ID: 49439181