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Collection Specialist

Cedar Rapids, IA

Job Information:



We are a dynamic, rapidly growing company specializing in Healthcare Revenue Cycle Management and Technology services with openings for Collection Specialists working in our Cedar Rapids, IA office.  We are currently expanding our team of specialists due to growth in our account inventory.

If you enjoy multi-tasking, problem solving, and customer service- this may be the opportunity for you!

We are looking for candidates who:
  • have the ability to stay positive when communicating with a diverse group of consumers
  • have a friendly and confident phone demeanor
  • can think quickly and communicate credibly when interacting with consumers and insurance companies
  • will embrace our patient experience business model in the resolution of bad debt accounts
  • are self-motivated and enjoy working both independently

The preferred Education, Experience, Knowledge, and Skills for this position are:
  • excellent communication skills, both verbal and written
  • excellent customer service skills
  • ability to work calmly and effectively with consumers regarding aged accounts
  • a high school diploma or GED
  • ability to work within a highly regulated environment
  • excellent math skills including the ability to balance and reconcile figures
  • ability to use critical thinking in the creation of payment solutions that conform to regulation and meet or exceed client expectations
  • basic PC skills including the ability to type and use a 10-key

Our company offers a competitive benefits package that includes the following: Birthday Day Off, Medical, Dental, Vision, Group Term Life Insurance, Voluntary Term Life Insurance, Flexible Spending Accounts, Long Term Disability/Short Term Disability, 401 (K) Company Match, PTO, Holidays, Bereavement, Jury Duty, Tuition Reimbursement Benefits, Casual dress code, Free parking, and Outstanding training!

Our location is easily accessible from Interstate 380/Highway 30.


Posted 05/25/18

Job ID: 64435