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Customer Service Specialist

Mount Vernon, IA

Job Information:

Cornell College invites applications for a full-time customer service specialist. This position is responsible for customer service related to student accounts receivable and non-student accounts receivable.  This position also coordinates the collections effort for separated students as it relates to accounts receivable and institutional loan requirements.  

Cornell College is a selective liberal arts college distinguished by its One Course At A Time curriculum, which allows students to learn at the speed of life with more opportunities for off-campus study, full-time internships, and research blocks. Academic immersion and unparalleled flexibility attract an ambitious student body from 45 states and 18 foreign countries. External endorsements include selection as one of the Colleges That Change Lives, a U.S. News Top 100 liberal arts college, and a Fiske Guide to Colleges Best Buy. Founded in 1853, Cornell's picturesque hilltop campus contains a mix of historic and modern facilities, ranging from the majestic King Chapel to the newly renovated Thomas Commons. It is located in Mount Vernon, Iowa, an urban fringe community recognized by Frommer's as one of "America's Coolest Small Towns" and located in the heart of Iowa's Creative Corridor.

  • Associate's degree in accounting, business, finance, or a related field required with a minimum of three years of recent related work experience or the equivalent combination of education and experience.  
  • A successful candidate for this position will have strong organizational and data entry skills, a knowledge of general accounting policies and practices, and possess the ability to communicate effectively, maintain confidentiality, and interact professionally with a demonstrated commitment to customer service.
This position will remain open until filled, and applications will be reviewed as received. To apply, submit a cover letter, resume, and a list of three professional references through Cornell's online application system.

Cornell is an AA/EO employer and encourages applications from underrepresented groups. Cornell complies with Iowa's Smoke-free Air Act, participates in e-verify for verification of employment eligibility, and conducts background checks.

Posted 05/22/18

Job ID: 64360