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Customer Sales Specialist

Marion, IA

Job Information:

About Our Organization:
Legacy Manufacturing brands and product lines cover a wide range of functions and share a common focus on quality, efficiency and durability. Our products are all designed to the highest standards and are made with materials best suited to each intended use. We stand solidly behind our brands, including LegacyTM, ColorConnex®, Cyclone®, Lock-n-Load®, Flexzilla® and SmartFlex®. Legacy brands offer what dedicated professionals need and what do-it-yourself perfectionists want.

The customer sales specialist is a key component in assisting the sales efforts with new and existing accounts. This role will support and communicate product knowledge to customers, support sales managers account maintenance, end users via web inquiries, responding to online reviews, and handle inbound calls daily. This role also supports Legacy Manufacturing’s representatives across the United States and Canada. This role is a team oriented position and works with all departments by taking initiative in solving the various customers request.

Reports To: Customer Service Sales Manager

Duties and Responsibilities:
  • Provide extensive product knowledge and up sell when possible to current and new customers, end users, and Legacy representatives.
  • Provide account information to customers and Legacy representatives.
  • Consistently identifies and follows up with new accounts by calling buyers of new and existing customers.
  • Run and provide monthly summary and detailed sales reports to regional sales managers and Legacy representatives.
  • Develop and maintain relationships with new and existing customers.
  • Motivate and inform Legacy representatives about upcoming promotions, product launches, and other Legacy news through regular emails and phone calls.
  • Assist with the completion of numerous forms for accounts by filling them out or delegating to other departments when necessary.
  • Following a new account set up from start to finish. This includes vetting and cultivating a lead, forwarding the information to a Legacy representative and account manager, and remaining in contact with the new account throughout the set-up process.
  • Create, update, and maintain customer records in SAP Business One.
  • Support the account managers with the trade show set up process by filling out all required forms and meeting all deadlines associated with each show.
  • Plan and execute physical mailings and mass emails for individual accounts, trade shows, new product announcements, and as other needs arise.
  • Organize and follow up with trade show leads by mail, email, or outbound sales calls.
  • Attend webinars to learn about new product management or expanded online content for large accounts. Upload content via the associated accounts web portal if necessary.

Strong written communication skills and phone skills a must. Being proactive in problem solution. Customer sales and/or Customer Service experience preferred. Proficient with Microsoft office, especially excel. Prior experience with SAP Business One is a plus.

Send email to: if interested!

Applying for:

Customer Sales Specialist

Legacy Manufacturing

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Posted 04/03/18

Job ID: 39343167