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Customer Service Representative

Cedar Rapids, IA

Job Information:

CRST is hiring! We have multiple full-time positions available within our Corporate Headquarters in Cedar Rapids, Iowa. We are searching to add talent in unoriginal shifts (2nd, 3rd, & Weekends) to our Customer Service and Operations groups.

**Working in an off shift position qualifies you to make an additional $2,400 on top of your base pay annually. Inquire now to learn more!**

Typical Duties Could Include:
  • Act as the liaison for customer accounts or drivers
  • Coordinate customer freight shipments and assisting with preparation of rate quotes
  • Answer customer and driver questions by responding to calls or emails
  • Monitor logistics through communication with operations
  • Book and develop freight from customers
  • Manage and maintain customer accounts and driver relationships
  • Coordinate with Load Planning personnel to obtain loads that meet driver and customer needs
  • Collaborate with various departments to determine optimal network balance/asset utilization
  • Other duties as assigned

Minimum Qualification Requirements:
  • High School Diploma or GED required, 2 or 4 year degree preferred, or equivalent combination of education and experience
  • Ability to work and thrive in a fast paced environment
  • Strong verbal and written communication skills required
  • Basic computer skills needed
  • The successful candidate will be subject to a pre-employment drug screening and background check

CRST is an EOE

Application Instructions:

Please submit resume

Applying for:

Customer Service Representative

CRST International, Inc.

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Posted 10/02/17

Job ID: 62140