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Account Manager / Associate Account Manager

Cedar Rapids, IA

Job Information:

Description:

Syncbak is currently looking for an account manager to join our client services team! The role’s primary responsibilities include leading, organizing and facilitating new client on-boarding, managing product integration and customer service issues as well as maintaining stellar client relationships and communication. We’re looking for someone with superior communication and organizational skills, technical aptitude and attention to detail. Our clients span the United States and include major television networks, content distribution houses and television stations. You’ll find great exposure to the fast-paced tech industry as well as play a major role in keeping Syncbak’s high stakes partners happy and excited – right here in Cedar Rapids, Iowa! We’re open to hiring a strong entry-level candidate as an Associate Account Manager who would move into the Account Manager role within a year.

Duties include:


•Manage and coordinate broadcast customer on-boarding
•Serve as liaison to internal departments throughout installation process
•User account management
•Maintain ad inventory
•Recruit and support customers through integration process
•Train customers to use Syncbak and third party software tools
•Coordinate third party business processes between Syncbak’s broadcast clients and major content distribution partners
•Manage and coordinate post-installation client communication
•Maintain complex product and client tracking databases and Excel spreadsheets
•Trouble-shoot basic user difficulties and interface with our support team as necessary

What We Offer:


•Competitive salary
•Excellent benefits
•Fun, small company atmosphere
•National exposure to broadcast television tech industry
•Possible growth opportunities

Application Instructions:

Please send your resume and cover letter to tracy.read@syncbak.com.

Applying for:

Account Manager / Associate Account Manager

Syncbak, Inc.

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Posted 06/27/17

Job ID: 23589463